For more than 20 years, TradeBeyond has been advancing a more efficient, responsible supply chain. Responding to retail sourcings need for smarter, automated workflows and data transparency, we developed the industrys leading supply chain platform, CBX, which is relied on by many of the largest brands and retailers around the world.
As consumers, businesses, and governments alike have increased their commitment to sustainability, Fortune 500 companies such as The Home Depot, REI, Safeway, Lidl, and Lululemon have turned to TradeBeyond to help optimize product development, manage suppliers, reduce waste, and improve quality and compliance.
Learn more at TradeBeyond.com
The Role
System Engineer is an important member of our dynamic global team to manage system design, upgrades, maintenance, performance tuning, and recovery. Ensure seamless service operations for clients and internal systems, enhance efficiency, and boost cybersecurity. Contribute to projects aligned with our business goals.
Responsibilities
Infrastructure Management
- Manage and maintain Cisco network devices, including switches and routers.
- Implement and secure firewall systems (SonicWall, Juniper, FortiGate).
- Enhance LAN/WAN networks, wireless connectivity, and overall security frameworks.
- Optimize network efficiency and troubleshoot performance issues.
- Provision, configure, and administer client systems and global internal services.
- Monitor infrastructure to ensure system integrity, reliability, and optimal uptime.
- Ensure compliance with backup operations, security standards, and internal policies.
- Identify and remediate system vulnerabilities and security risks.
- Maintain up‑to‑date technical documentation for infrastructure operations.
- Liaise with external vendors for escalations, procurement, or technical resolution.
Cloud Engineering & Platform Operations
- Oversee cloud networking and services across AWS, Alibaba Cloud, and Microsoft Azure.
- Analyze cloud usage reports, identify abnormal costs, and implement cost‑optimization strategies.
- Improve and manage Terraform, Kubernetes (K8S), logging systems, and CI/CD pipelines
- Develop and deploy cloud infrastructure using Infrastructure‑as‑Code (IaC)
- Design and build data engineering, data warehousing, and machine learning platforms
- Continuously enhance system availability, reliability, observability, and cost‑effectiveness.
Technical Support & Cross‑Team Collaboration
- Deliver high‑quality technical troubleshooting and issue resolution.
- Provide first‑tier user support covering hardware, network, software, and business applications.
- Collaborate effectively with Development, Professional Services, and Customer Success teams to support internal and external service delivery.
Security and Compliance
- Ensure environments meet the security and technical standards mandated by the company, and where applicable the supplier;
- Maintain and monitor network and system security and integrity;
- Support and maintain the company's ISMS, SOC2 and ISO27001.
Requirements
Education & Experience
- Degree holder with 3+ years of experience in system development or infrastructure.
- Experience in managing server infrastructure, including Kubernetes clusters.
- Experience in designing resilient system architectures.
- Experience with one or more public clouds: AWS, Azure, or GCP.
- Cloud infrastructure and database management experience is a plus.
Technical Skills
Databases
- Strong knowledge of open‑source databases: PostgreSQL, MySQL, etc
DevOps, Automation & Infrastructure‑as‑Code
- Hands‑on experience with CI/CD, DevOps practices, Docker, and Kubernetes.
Cloud, Monitoring & Observability
- Familiar with monitoring tools such as CloudWatch, Grafana, etc.
Operating Systems & System Administration
- Proficient in Linux, bash scripting, and overall system management.
- Advanced knowledge of system administration, including backup, recovery, and performance monitoring.
- Experience with core Windows infrastructure: Active Directory, DNS, DHCP, SQL Server.
Soft Skills
- Strong customer service mindset
- Passion for learning new technologies and strong technical writing ability.
- Proficiency in English, Cantonese and Mandarin
Sponsorship
- Eligible to work in Hong Kong without sponsorship
TradeBeyond Offers
You will work in a flat and open team environment where your experience and expertise are valued. You will work in partnership with a leadership team who have profound domain knowledge in their functional areas and is keen to work with you to continuously make positive impacts for our customers and employees. Externally, you will be engaging with a client network on a global footprint.
We offer competitive compensation in a dynamic, high-growth growth and global environment. At TradeBeyond, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.
Interested parties, please apply together with a resume, stating current and expected salary, and send it via APPLY NOW.
We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed