System Analyst

• Assist in gathering and analyzing business requirements from stakeholders.
  
• Analyse and evaluate current systems and workflows to identify opportunities for improvement or optimization.
  
• Assist in evaluating change requests and assessing their impact on scope, timeline, and system functionality.
  
• Translate requirements into functional and technical specifications.
  
• Prepare and maintain project documentation, schedules, and reports.
  
• Collaborate with developers to ensure system solutions meet business expectations.
  
• Support creation of system flowcharts, wireframes, and diagrams.
  
• Assist in system and UI/UX design including mock-ups and prototypes.
  
• Coordinate and participate in various testing phases (unit, integration, UAT) and obtain business sign-off before production deployment.
  
• Prepare training materials and support end-users during rollout.
  
• Help monitor system deployments, address bugs, and track resolution status.
  
• Investigate reported issues, perform root cause analysis, and work with developers to provide timely resolutions.
  
• Maintain ClickUp task boards and track team progress.
  
• Support version control (e.g., GitHub) and basic coding tasks when required.
  
• Stay current with technology and design trends to recommend improvements.
  
• Ensure documentation is up to date with system changes and improvements.
  

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or related field.
  
• 1–3 years’ experience in system analysis, software development, or IT project coordination.
  
• Strong understanding of system development lifecycle (SDLC).
  
• Experience writing Business Requirement Documents (BRD), Functional Specification Documents (FSD), User Stories, or Software Requirement Specifications (SRS).
  
• Ability to understand and design workflows using tools like BPMN (Business Process Model and Notation).
  
• Understanding of software testing methodologies and test case preparation.
  
• Basic understanding of programming languages like PHP, Laravel or Vue.js can be useful to understand developer constraints and communicate effectively.
  
• Familiar with project/task management tools (e.g., ClickUp, Jira).
  
• Basic experience with UI/UX tools (e.g., Figma, Adobe XD) is a plus.
  
• Exposure to version control systems (e.g., GitHub).
  
• Strong analytical, problem-solving, organizational, and attention-to-detail skills.
  
• Strong interpersonal and communication skills, both written and verbal.
  
• Ability to work independently and collaboratively in a fast-paced environment while managing multiple projects and priorities effectively.