System Analyst Epic Cadence

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

Position Responsibilities

• The ideal candidate for our Epic Cadence Analyst will join our scheduling team, with a focus on optimizing patient access and operational efficiency. This role plays a critical part in supporting enterprise scheduling strategies and aligning Epic Cadence tools with practice and specialty needs. The Epic Cadence Analyst will be responsible for implementing new or revised system requirements or procedures within Epic. This role will assist in activities of project team and act as a source for direction, training and guidance for less experienced departmental staff.

• Florida resident required for full time, 1099 contract option possible

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Key initiatives include:

• Referral Management Optimization: Streamlining and automating workqueue processes to reduce delays and improve patient conversion from referral to appointment.
• Scheduling Decision Tree Redesign: Enhancing logic and intake workflows to improve triage accuracy and match patients to the right appointment type and provider.
• Template Build & Optimization: Collaborating with operational leaders to refine provider templates, improve utilization, and expand appointment availability.
• Practice Expansion Projects: Leading new site and specialty onboarding efforts including location build, department configuration, and scheduling workflows to support growth across the organization.
• Provide support for Epic Cadence applications, ensuring seamless integration and alignment with organizational goals and requirements.
• Utilize your expertise in Cadence applications to streamline scheduling, referral, and registration processes, improving patient access and experience.
• Demonstrates service excellence and positive interpersonal relationship in dealing with others.
• Prepare documentation and assists in documenting and defining workflows in collaboration with team members and operational users.
• Identifies, manages, and communicates issues and risks, for supported applications.
• Collaborates with peers to create and maintain standard team specific documentation. Instrumental in maintaining, and consistently participates in improving standards of documentation.

Required Qualifications:

• Bachelor's Degree: Computer Science, Business Management, Information Services, or equivalent education / experience.
• Certifications in the Epic Cadence application and/or other related Epic applications.
• Three years: Healthcare IT experience.
• Florida resident required for full time, 1099 contract option possible

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: