System Administrator

• Manage and maintain Windows Servers, Active Directory, Microsoft 365, network infrastructure, backup systems, and endpoint security solutions.
  
• Troubleshoot and resolve server, network, infrastructure, and user access-related issues.
  
• Administer user accounts, permissions, Group Policies, software deployments, system updates, and backup processes.
  
• Monitor and maintain the health, performance, and security of IT infrastructure.
  
• Manage IT assets and ensure proper documentation of systems, processes, and configurations.
  
• Coordinate with external vendors and service providers for support and procurement activities.
  
• Provide L2/L3 technical support and ensure timely resolution of escalated issues.
  
• Implement and maintain security best practices across systems and networks.
  
• Ensure business continuity through regular backup verification and disaster recovery preparedness.
  

• Windows Server
  
• Active Directory & Group Policy
  
• Microsoft 365 / Office 365
  
• Exchange Online & Entra ID
  
• DNS, DHCP, TCP/IP
  
• LAN/WAN, Wi-Fi, Firewall Management
  
• Backup & Disaster Recovery Solutions
  
• Endpoint Security
  
• PowerShell
  

Personal Attributes:

• Strong troubleshooting and problem-solving skills.
  
• Good communication and coordination abilities.
  
• Proactive, responsible, and customer-focused.
  
• Ability to work independently and manage multiple tasks effectively.