Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.
What can we promise you:
- You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.
- We want you to help us become better. You will be empowered to drive change and innovate.
- That we will invest in you. We will give you the opportunity to master your domain and drive excellence.
Aventra’s IT support team is responsible for building and maintaining a modern, scalable, highly available infrastructure to support our mission critical services all over the world. We are looking for a skilled senior system administrator who has strong practical troubleshooting skills, advanced overall systems knowledge, public clouds, and provisioning tools.
Main Job Responsibilities:
- System administration duties.
- AWS and Azure Cloud Compute and Storage Administration.
- Google Suite (Workspace) Administration experience.
- Slack Administration experience.
- Data analysis, scripting, and automation to improve operations.
- Enterprise Applications Administration and Monitoring.
- Active Directory and Identity Management Administration (on premise, Azure Active Directory, and Okta).
- Kaspersky endpoint protection Administration experience (Cloud).
- Monitor system, server, cloud, and network alerts; resolve issues.
- Manage backups and restores on premise and in the Azure Cloud.
- Monitor and test data replication / synchronization and disaster recovery systems.
- Manage asset tracking for responsible offices.
- Ensure that rights management and security comply with company policy.
- Work closely with other regional IT support teams to maintain company infrastructure.
- Participate in project initiatives.
- Work closely with the Cybersecurity team on cloud, infrastructure, application, security, and compliance projects.
- Work in the role of Subject Matter Expert (SME) for certain areas of responsibility.
- Provide second level desktop support at times for desktops and laptops; includes contact with user community and requires great customer service skills.
- Be on call for After-Hours Emergency Support coverage approximately four weeks a year Plan for reliability by designing systems to work across our multi-region and multi-cloud environments.
- Work in close collaboration with multi-functional teams Technical writing / Documentation.
- IT Vendor Management.
Requirements
Needed Competencies:
- Fluent in both oral and written English
- Time Management skills
- Capable of succeeding in a very dynamic and fast-paced environment
- Able to work individually as well as being a cooperative team player.
- Knowledge of programming languages
- Strong problem-solving skills
- Good attention to detail
- Excellent organizational and time management skills, and the ability to work on multiple projects at the same time.
- Solid communication and consulting skills across audio, video, and written forms
- Strong understanding of TCP/IP based computer networking (both local and wide area networking)
- Strong analytical skills and ability to effectively prioritize and coordinate multiple deliverables simultaneously.
- Strong ability to work effectively in a team and to communicate verbally and in writing with both external and internal customers.
- Eagerness to learn in diverse areas.
- Ability to work independently to produce desired results.
- Microsoft Office application experience (i.e., MS Word, MS Excel, MS PowerPoint, Teams)
- Strong knowledge of Windows operating systems, equipment, technology, and other performance-monitoring tools
- Strong knowledge of Azure and/or AWS offerings, equipment, technology, and other performance-monitoring tools.
Education:
Degree in Computer Science or related field (Master / Bachelor level)
Experience:
- 3-5 years of IT work experience
- 3-5 years of Windows Server environment administration
- 3-5 years of Windows 11/10 desktop administration
- 2+ years working with Windows Server Active Directory
- 2+ years working with Azure Active Directory
- 2+ years working with Azure Portal for configuration and administration of Azure virtual machines, networking.
- 1+ years working with Azure Sentinel
- 1+ years working with Azure Monitor
- Strong experience with endpoint computing including PCs, Citrix XenApp, and VDI
- PowerShell Scripting
- A solid understanding and experience working with major compliance standards such as HIPAA or SOC2 is preferred.
- Infrastructure-As-A-Code experience would be highly desirable.
Knowledge, Skills and Abilities:
- Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security
- Strong knowledge of Backup, Restore, Recovery and high availability strategies for Microsoft Azure environments.
- Strong knowledge of IaaS and PaaS services
- Windows Server and SQL database creation, configuration, upgrade, migration, and patching
- Experience in troubleshooting and resolving Azure environment performance issues, connectivity issues, security issues, etc.
- Ability to identify and troubleshoot Azure server and SQL database related CPU, memory, I/O, disk space and other resources.
- Strong understanding and background of working with a complex Active Directory, Azure AD, LDAP, and the requirement of strictly following standards, procedures, and processes.
- Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
- Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP
- A good understanding of wireless technologies (Ruckus preferred but not mandatory)
- Knowledge of Network and TCP/IP routing/subnetting.
- Knowledge of network equipment/IOS: routing, switching, and firewalls a plus
- Knowledge of Windows operating systems.
- Working knowledge of VPN connectivity and client trouble shooting.
- Excellent PowerShell skills
- Experience with Azure AD, Active Directory including managing/maintaining GPOs
Preferences:
- Microsoft Certified Solutions Expert (MCSE)
- Red Hat: RHCSA and RHCE
- Linux Professional Institute (LPI): LPIC System Administrator
- CompTIA Server+
- VMware Certified Professional – Data Centre Virtualization (VCP-DCV)
Travel: Depending on project needs
Work Schedule: Avertra's local office schedule.