Swedish Speaking customer care ambassadors wanted for ASOS

Is online shopping or fashion one of your vital needs? Do you have excellent communication skills? Join our customer support team and work for ASOS!

Patrique Mercier Recruitment collaborates with ASOS, one the of the worlds most popular fashion & cosmetic retailers. Grab the opportunity to put your style savvy to use and become a member of an ever-expanding, talented community dedicated to turn every customer interaction into a unique experience.

What you will do:

• Be the voice of ASOS, communicating with customers via email in order to provide an optimal experience
• Answer inquiries related to orders, sizes, colors and other product details
• Handle returns, refunds and cases of defective products in a timely and efficient manner
• Become the brands most valuable ambassador by achieving strong customer satisfaction
• Contribute to the enhancement of customer loyalty by providing accurate and effective solutions
• Be committed to meeting individual and team goals, always striving for excellence

What you will bring:

• Excellent command of Swedish with strong writing skills
• Good communication skills in English
• Work experience in the field of retail is welcome
• Familiarity with e-commerce will be considered an asset
• Previous customer-support experience in a contact center environment is preferred

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
• 12-month fixed-term employment contract with the possibility of extension
• Competitive monthly salary + 2 extra salaries per year
• Opportunity to work remotely
• Numerous benefits and discounts
• Fully paid training by certified instructors