Support Experience Specialist (Irish)
Atlean World · Sofia, Sofia City Province, Bulgaria ·
- Category
- Support
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
We are offering a great work experience in Sofia, Bulgaria for a role as a Support Experience Specialist (Irish).
Why a Support Experience Specialist (Irish) role is great for your professional and personal development:
• Live in Sofia, Bulgaria and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
• Language Maestro: Fluent in Irish, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• Solid C1, C2 or native level in the working language
• Minimum B2 English
• Clean criminal record
• Valid work permit or European passport
Benefits
- Welcome Bonus + Performance Bonus
- Relocation Package:
- Meeting at the airport
- Airplane tickets
- Up to 21 days in a hotel/apartment
- 300 BGN gross accommodation allowance per month in addition to the salary
Make it your Next Job Without Boundaries!
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Get to know more about Atlean World
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.
Making it Happen:
Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.