Support Engineer (Microsoft Exchange)

Responsibilities:

• Responsible for day-to-day on-premises or/and M365 messaging systems (i.e. MS Exchange, Teams, Lync, Skype, SharePoint, etc) technical support, operations, monitoring, administration, and maintenance in accordance with the project service scope and service level. Where relevant, perform messaging systems service request, such as configurations changes
• Provide technical support to escalations / cases relating to Messaging Systems, and document the escalation and resolution
• Provide troubleshooting and technical support via phone, web-based tools, and email
• Tracking and monitoring the progress of all related requests till completion
• Perform basic system administration and process standard service request relating to Messaging system
• Responding to service/server Health monitoring alert from monitoring systems
• Perform daily operational procedures on systems including routine check of system availability as well as utilization
• Provide support for System patching, and server reboot based on Work instructions
• Post Preventive maintenance (OS patching/application) system health check base on work instruction

Requirements:

• Hands on experience with Microsoft Exchange
• Experience with Active Directory, Microsoft Intune, Microsoft Lync Server, Microsoft Team Foundation Server will be an advantage
• After hour support may be needed for patching and maintenance

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd (""PERSOL"") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence (""AI"") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy:

https://www.persolsingapore.com/policies

If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected].

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No 01C4394 • Reg. R26160508 (Leon Neo Hang Yang)