Support Consultant

Job Description The role will be working within a mature 2nd line support team, with responsibility for resolving incidents raised by customers, via the NEC Service Desk, for the CONNECT Police software. You will be joining a team with strong technical background who formerly had roles in development, end user support and software implementation disciplines. About the role: ● Provide software application support; ● Own and undertake the investigation of complex application incidents; ● Recreate…