Supplier Quality Engineer Intern

Position Summary:

Supplier Quality Engineer Interns work with a wider team of professionals with the overall aim of making sure that our supply chain produces components and products that are safe, reliable, and meet customer expectations while keeping the internal and supply chain manufacturing processes as effective and cost-efficient as possible. Supplier Quality Engineer Interns work together with various stakeholders, at every part of the design, procurement, and manufacturing process such as:

• Design teams – learning first article, FMEA, PFMEA, process planning, and out of box audits to ensure product durability and identify areas of weakness.
• Supplier teams – learning supplier audits, qualifying, and working with suppliers to ensure raw materials and component parts meet the company’s quality standards via PPAP and on-going quality monitoring.
• Manufacturing teams – helping design in-process controls, quality checkpoints, and PFMEA to ensure that equipment and processes meet predetermined quality standards
• Customer teams – helping analyze issues reported via customer feedback, determining root cause, and implementing and communicating changes to suppliers, inspection, or manufacturing as necessary

As a Supplier Quality Engineer Intern, you will create quality processes and documentation to ensure products and processes from suppliers meet technical standards. Supplier Quality Engineer Interns help in identifying technical issues and getting to the root cause of problems. They proactively recommend solutions to improve product durability and overall performance. Supplier Quality Engineer Interns also improve processes across the supply chain. They execute quality objectives to support customers, industry, and corporate requirements. Supplier Quality Engineer Interns continuously improve the organization’s quality system and promote improvements in quality principles and practices across a fast paced, rapidly changing supply chain environment.

Position Responsibilities:

• Participate in cross-functional product development teams, analyze test data, and lead product and process quality reviews to ensure new products and product enhancements meet customer, corporate, and industry requirements for safety and efficacy
• Perform root cause analysis and implement, review, and close effective corrective and preventive actions on product nonconformance situations with suppliers, assembly, and customers to be sure action taken was effective and commensurate for the situation
• Advocate quality system and applicable standards to assure compliance with the company quality policy and system and all pertinent regulatory requirements, maintain tactical quality metrics to monitor ongoing product and process quality, and lead quality improvement teams to continuously improve the ISO 9001 / 14001 / 13485 Quality Management System
• Review and develop domestic and international suppliers using business system surveys, on-site evaluations, supplier scorecards, and product specific control plans to ensure supplier products, processes, and systems can deliver to contract requirements
• Support Design and Sourcing on material cost reduction for domestic and international suppliers, assist in the identification of capable new suppliers, and work with suppliers and Design Engineers on product enhancements and deviation activities
• Lead material review boards to ensure product dispositions meet customer requirements and do not compromise Ergotron quality standards in the short and long term
• Monitor and proactively control for product safety and efficacy through the use of failure modes and effects analysis (FMEA), product design reviews, and design validation testing (D/MVT)
• Design project specific quality plans that prove out the efficacy of the product design, manufacturing processes, and tooling and review and approve all product releases to ensure product input requirements meet or exceed product output performance
• Organize, facilitate, and promote projects in the area of continuous improvement
• Utilize analytical / statistical tools & methods to make data-based decisions. Statistical tools include A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, SPC, MSA, and DOE
• Some travel as needed to attend business system audits and new product qualifications
• Additional duties may be assigned as requested

Position Requirements (Knowledge & Experience):

• In a Bachelor’s degree in engineering program with demonstrated interest in quality/ process engineering / Lean continuous improvement results
• Interest in working with corporate personnel, suppliers, and customers on quality engineering topics. Experience working in ISO/QS/TS type quality systems and Lean environments required. Certified Six Sigma Green Belt or Lean champion is preferred.
• Good problem solver with the ability to rapidly handle change in a progressive and growing organization. Experience in a fast paced, manufacturing environment with new product development containing mechanical, electrical, and software elements is preferred.
• Candidate must have exposure to statistical methods and their application to product or process engineering. Strong analytical and critical thinking skills are a must. The candidate must have experience with typical quality gauges, instrumentation, and engineering drawings.
• Candidate must have interest in leading Lean Kaizen activities and using key Lean tools (SQDC boards, Gemba walks, 5S, SMED, TPM, value stream mapping, Kanban, standard work, etc.). Some project management experience in these areas is expected.
• Must be able to communicate effectively with internal and external resources. Well-developed written/verbal communication skills. Strong interpersonal relations and team skills

ONE Core Values:

· Customer-Centric Innovation

· Built to Last

· Always Improving

· Integrity