Supervisor - FinOps (Temporary)

5 months fixed term contract

Key responsibilities

• Timely Processing of Principal Billings: Ensure that billings are processed promptly and accurately to enable the business to collect payments as per contract terms and based on the service date.
• Invoicing and Revenue Maximization: Perform the invoicing process and take all necessary actions to maximize revenue collection.
• Accounts Receivable Management: Ensure the timely collection of accounts receivable, with no overdue balances exceeding 30 days and at least 95% of accounts current. Conduct regular customer Statement of Accounts (SOA) reconciliations.
• Customer Billing and Payment Requirements: Stay updated with new billing and payment requirements from customers and maintain a good rapport with their payment teams.
• Collections Support: Collaborate with Operations to support collection efforts, perform collection calls, and highlight any risks or challenges.
• Deposit Management: Ensure all deposits are accurately recorded.
• Customer Dispute Resolution: Resolve customer disputes and claims efficiently.
• Customer Queries: Handle various queries from customers and send out statements of account and outstanding balances to customers.
• Credit and Debit Notes Issuance: Issue credit and debit notes related to customer claims.
• Housekeeping and Documentation: Manage and maintain organized filing systems, especially record keeping of customer invoices and correspondence, and provide administrative support to ensure smooth office operations in arranging documents/ payment collection/despatch and banking in.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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