Supervisor Engineering Technician-Hardware Test Labs

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Supervisor Engineering Technician- Hardware Labs directs, leads, and manages the day-to-day technical activities of Zebra's hardware test labs. You will be responsible for supervising a multi-disciplinary team of engineering technicians who perform critical hands-on testing for new product development. The Supervisor will coordinate activities across a diverse portfolio of labs, including Mechanical Engineering (ME), Electrical Engineering (EE), Radio Frequency (RF), EMI, and overall Product Qualification, ensuring that product validation aligns with project timelines and Zebra's high standards for quality and reliability.
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This role requires 5-days per week in our Holtsville, NY office.

Job Responsibilities:

Core function:

• Assists in the design, construction, test and check-out of test equipment.
• Debugs and characterizes defects, providing detailed configuration and descriptions for passing and failing tests for product evaluation reports.
• Maintains documentation of test operations and reports results to engineering.
• Identifies actual or potential problems in test plans or company products.
• Demonstrates intermediate understanding of development processes and product launch scope and activities
• Monitors progress against deliverables from the team and reports to design team.

Team Leadership & Development:

• Directly supervises one or more engineering technician.
• Coaches and develops technicians in fundamentals of engineering support activities which may include design, test, check-out, modification, fabrication and assembly of prototype electromechanical systems, experimental design circuitry, laser/light transmission devices or specialized test equipment. Working from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and trouble-shooting functions.

Hands-on Technical Contribution:

• Leverages technical expertise to assist with complex test setup, execution, and troubleshooting of prototype electro-mechanical systems and specialized test equipment.
• Assists product development engineers in the diagnosis and replication of product failures.
• May perform engineering support activities themselves acting as a senior technician as needed.

Minimum Qualifications:

• Bachelor's degree in an appropriate engineering discipline (e.g. Electrical Engineering, Mechanical Engineering, or a related field) required.
• Bachelor's degree and 5+ years' experience required
• Proven Lab Experience of hands-on experience working in a hardware test lab environment required.
• Proven track record working in an ISO-regulated environment (e.g., ISO 9001, ISO 17025, or ISO 14001). Candidates must demonstrate an understanding of document control, calibration tracking, and audit preparation.

Preferred Qualifications:

• Excellent leadership and management abilities, with a focus on fostering teamwork, accountability, and continuous improvement.
• Technical aptitude and understanding of product design, engineering principles, and troubleshooting methodologies.
• Demonstrated knowledge and strict adherence to EHS guidelines, safety protocols (e.g., OSHA standards, Lockout/Tagout, PPE requirements), and hazardous material handling (e.g., ESD, chemical waste, battery safety).

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

Conozca sus Derechos:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$86,080.00 - $129,120.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.