Superintendent

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details:

· Provide leadership to the efficient coordination and execution of workflow throughout the warehouse, consistently keeping safety, sanitation, cost controls, productivity, accuracy, team environment, and customer satisfaction in line with facility goals.

· Build and maintain strong working relationships with staff, upholding company culture and core values, and fostering a positive team environment.

· Maximize all warehouse activities to meet financial goals, providing recommendations to management for operational and capital improvements.

· Ensure that all warehouse sanitation, safety, and security activities are consistently performed within the highest USCS, OSHA and other government compliance, and industry standards.

· Continuously improve efficiency labor standards through coaching, providing feedback, and training

· Manage any incident, injury, or near- miss, and perform follow-up investigations and log them into our safety tracking program.

· Serve as the point of escalation for warehouse-related issues, troubleshooting and resolving matters across departments.

· Act as a liaison to build positive working relationships at all levels, leading and communicating effectively to enhance individual and team performance.

· Provide hands-on leadership training and development for the ongoing development of the assigned personnel and teams.

· Assist with processing invoices, claims, and freight charges when needed.

· Maintain high standards of warehousing practices, including food safety, customer SOPs, inventory accuracy, and ensure readiness for inspections.

· Direct corrective action processes and work through interpersonal issues.

· Oversee inventory control functions and procedures, including cycle counts, product rotation and recall, training, customer claims and requests, and record keeping.

· Maximize the utilization of all USCS warehouse support computer system applications and tools, including RF equipment, making recommendations for continuous improvement.

· Troubleshoot issues in the warehouse and work with a range of departments to resolve issues.

· Approve timecards, assist with setting schedules, and approve time off requests.

· Conduct performance reviews of their team, providing constructive feedback and growth opportunities.

· Participate in the hiring process of new warehouse employees.

· Perform any additional tasks as assigned by the Operations or General Manager, acting on their behalf when needed.

· Carry out Warehouse Supervisor/Lead Supervisor duties as required by business demands.

The Job Specifics:

• Milford, Operations and Work Hours: XXXXXX Warehouse Hours Vary

• Reports To: General Manager

• Travel Amount: May Vary

• Job Type, EEO, and Job Code: Full Time

What We Are Looking For:

Education

• Required: High school diploma, GED, or equivalent

• Preferred: 2+ years of college

Experience

• Minimum of 2-3 years Team Lead/Supervisor experience required

• Warehouse Supervision and operations, preferably in a food or temperature-controlled environment

• Warehouse computer applications including MS Office Suite

• Customer service oriented.

• Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills.

• Must be able to consistently lead others to take positive action.

Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

· Bend and lift up to 50 lbs. regularly.

· Lift up to 70 lbs. occasionally, with assistance.

· Work in a temperature range from +50°F to -30°F with moderate noise levels.

· Lift overhead when required.

· May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.

· Stand and walk for extended periods.

· Use hands to handle objects, tools, or controls.

· Attention to detail.

· Effective communication, vision, and hearing are essential for safety and productivity.

· Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.

· Additional work hours may be requested by management to help manage employee production, projects, and or special events.

· Operate a registered motor vehicle if apart of daily tasks.

· Engage in frequent personal interaction and communication.

· Possess strong arithmetic and reading skills.

· Follow verbal instructions, written instructions, and company policies.

· Be a self-starter, able to work independently and coordinate with others.

· Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details:

• Maintain a professional demeanor in appearance and communications at all times.

· Participate in staff and/or customer meetings as required.

· Take initiative to prevent non-conformities related to product, process, and quality systems.

· Identify and report any issues related to product, processes, and/or quality.

· Propose and implement solutions through appropriate channels.

· Ensure solutions are effectively implemented.

· Follow posted security procedures at all times while in the building.

· Participate in safety and educational training programs.

What’s In It for You:

We are a great company with great people. Full-time employees not under contract are offered:

· 401K and Educational Assistance after 1 year.

· Blue Cross Blue Shield available after 30 days of service, if elected.

· Company Life Insurance.

· A variety of additional benefits and perks.

Additional Information:

· This job description may not encompass all tasks necessary to complete the role.

· Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.

· Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.