Student Management Support Officer (Contract: 1 Year - From 2 Nov 2026 to 1 Nov 2027)

Contract Duration

· 1 Year (From 2 November2026 to 1 November 2027)

Working Location

· River Valley

Working Hours

· 5 Days (Mon to Fri: 8.30am to 3.30pm)

· Lunch: 1 hour (From 12.30pm to 1.30pm)

Offered Salary

• Up to $150 per day

Requirements

· At least GCE ‘O’ Level Certificate or equivalent, or a minimum of 5 years of working experience in a similar role, including experience in disciplinary management.

· Excellent team-player who is organized, meticulous and with the ability to multi-task

· Core attribute: Calm under pressure while handling challenging situation with stakeholders (parents) and students

· Able to engage positively with children and support behavioral development

· Passionate about working children, particularly students with behaviours, disciplinary or social-emotional challenges

· Confident in managing challenging behaviours and handling difficult conversations

· Comfortable with restorative practices and case management processes

· Strong communication and interpersonal skills

· Proficient in MS Office and Email and Google Tools

Job Description

The Student Management Support Officer (SMSO) supports the Student Management (ST)Team by carrying out groundwork and follow-up for student management cases. Key responsibilities include:

· Take student statements for incidents referred to the SM Team.

· Clarify student accounts by asking relevant follow-up questions to establish the facts and provide the SM Team with a clearer understanding of what happened.

· Facilitate reflection and processing during class suspension using the school’s CSI approach, guiding students to reflect on their actions, their impact on others and better choices moving forward.

· Supervise students carrying out service work as part of consequences determined by the SM Team.

· Facilitate simple apologies and reconciliation between students, where appropriate.

· Provide relevant information and observations to the SM Team to support their follow-up of cases.

· Complete Incident Report (IR) for each case and keep proper documentation of all incidents.

· Any other duties assigned by the Principal.

The SM Team will retain oversight of cases, including determining the classification of offences, deciding on appropriate consequences, and engaging parents where necessary.

EA License No.:96C4864

Reg No.: R1106928 TOH LAY HOON (JESSICA)