PS Job Title: Student, Intern

Work Place Flexibility: Hybrid

Legal Entity: Entergy Louisiana, LLC

Position Overview

Entergy's HR and Shared Services (ESS) organizations seek an AI Agent Development Intern to support the design, development, and testing of intelligent automation solutions. You will work with cutting-edge AI and low-code platforms to build and document process automation agents focused on HR and/or ESS workflows. This internship offers hands-on experience in AI agent development, process documentation, and solution delivery in a production environment.

Key Responsibilities

• Develop and test AI agents using Copilot Studio, AWS Claude, Microsoft Power Automate, Power Apps, and related MS Power tools
• Design workflows that automate HR and ESS processes, including employee onboarding, benefits administration, and service request handling
• Document current-state processes and procedures in clear, detailed formats
• Create comprehensive documentation of new automated processes and workflow steps
• Collaborate with HR and/or ESS stakeholders to understand process pain points and automation opportunities
• Test and validate agent functionality across different use cases and edge cases
• Maintain detailed project logs and solution design documentation
• Support process optimization efforts by identifying efficiency gains and automation potential
• Participate in project planning and retrospectives to continuously improve delivery

Required Qualifications

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Business Systems, or related field
• Cumulative GPA of 2.8 or higher is required (on a 4.0 scale)
• Strong problem-solving and analytical skills
• Excellent written and verbal communication abilities
• Project-oriented mindset with ability to manage multiple tasks and deadlines
• Willingness to learn new technologies and platforms quickly
• Attention to detail with strong documentation discipline
• Basic understanding of business processes or HR functions

Preferred Qualifications

• Experience with low-code/no-code platforms (Power Apps, Power Automate, or similar)
• Familiarity with AI and generative AI concepts
• Prior internship or project experience in AI, IT, business analysis, or process improvement
• Knowledge of HR systems or HR workflows
• Experience with process mapping or business process modeling

What You Will Gain

• Hands-on experience developing AI agents with industry-leading platforms
• Mentorship from senior technical and business leaders in AI automation
• Exposure to real-world HR and business process automation challenges
• Portfolio-building projects demonstrating AI agent development capabilities
• Potential for conversion to full-time position upon successful completion

Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Louisiana : Hammond || Texas : Woodlands
Job Function: Students / Early Careers
FLSA Status: Nonexempt
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 124049
PS Job Title: Student, Intern
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.