Strategy & Performance Manager

***Offer Contingent Upon Contract Award***

About Crowned Grace International

Crowned Grace International (CGINTL) is a Service-Disabled Veteran-Owned, Woman-

Owned, and ISO 9001:2015-certified federal contracting and professional services firm

headquartered in Lanham, Maryland. We serve the Department of Defense, federal civilian

agencies, and Fortune 1000 clients. Our mission is Accelerating Mission-Ready

Capabilities: we develop the capability of the organizations and people we serve and

modernize the systems and data around them for real and lasting change. At CGINTL,

everyone is a Leader.

Position Overview

CGINTL is seeking an accomplished Strategy & Performance Manager to serve as Key

Personnel and Project Manager supporting the Cybersecurity and Infrastructure Security

Agency (CISA), Integrated Operations Division (IOD), Office of the Chief of Staff. The

Strategy & Performance Manager leads a multidisciplinary team delivering strategy,

policy, governance, performance management, information management, data analytics,

business analysis, and service delivery support. The Manager is the primary point of

contact for the Government, owns delivery across all task areas, and turns complex analysis

into clear, decision-ready insight for senior CISA leadership.

Key Responsibilities

• Serve as the single point of contact for the Contracting Officer and COR,accountable for all contractor work, schedules, deliverables, and quality control.
• Lead quarterly Program Management Reviews and prepare status reports coveringprogress,staffing, risks, mitigation, and performance improvement recommendations.
• Direct strategic planning, organizational performance assessment, and thedevelopment of KPIs, key risk indicators, forecast models, and executive dashboards.
• Oversee the development of strategic plans, SOPs, governance frameworks, policy analyses, white papers, and executive briefings.
• Guide knowledge management, data stewardship, and records management programs aligned with NARA, DHS, and CISA standards.
• Direct data analysis, business intelligence, and data visualization services, including
• Power BI dashboards that support situational awareness and decision-making.
• Lead business and mission requirements analysis, including Business Requirements
• Documents, Mission Need Statements, and requirements lifecycle management.
• Oversee service intake and change request processes, operational SOPs, and stakeholder engagement across headquarters and ten regional offices.
• Collaborate with CIO and CDO offices on data standards, Power
• Platform governance, SharePoint and ServiceNow architecture, and Section
• 508 accessibility.
• Recruit, develop, and retain a high-performing delivery team, and lead transitionin and transition-out activities.

Required Qualifications

• Master's degree in public administration, Strategy, Economics, Finance, or a related
• Minimum of seven (7) years of supervisory experience.
• Minimum of seven (7) years of documented experience supporting Operations and
• Planning requirements of comparable size and scope.
• Active Project Management Professional (PMP) certification from the Project Management Institute.
• Demonstrated experience in strategic planning, organizational performancemanagement, business process improvement, and performance measurement.
• Demonstrated expertise in developing KPIs, analyzing organizational performancedata, preparing executive reports, leading cross-functional teams, and briefing senior leadership.
• Proficiency in Microsoft Office, Power BI, SharePoint, and SQL.
• Strong technical writing, project management, and stakeholder engagement skills.
• Ability to obtain and maintain a DHS Public Trust fitness determination.

Preferred Qualifications

• Prior support to DHS, CISA, or another federal operation, homeland security, oremergency management organization.
• Experience with Power Apps, Power Automate, ServiceNow, Visio, and MicrosoftProject.
• Knowledge of federal records management, CUI, FOIA, and Section 508requirements.
• Experience with Agile and/or Scrum and with applying AI and emerging technologies to analytics.
• Prior experience serving as Key Personnel on a federal task order.

Our Core Values

Our Leaders live out Integrity & Trust, Credibility, Accountability, Continuous

Improvement, Action Orientation, Caring for the Team, the Client, and the Business, and

Marketplace Ministry. We look for people who can answer two questions: What can I

contribute that will significantly affect the performance and results of CGINTL and the

organization I serve within? And what can I do to contribute to the bottom line?

Equal Opportunity Employer

Crowned Grace International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

***Offer Contingent Upon Contract Award***