Strategic Solutions Project Manager
U.S. Bank · Brookfield, WI ·
- Category
- Project management
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Strategic Solutions Project Manager is responsible for leading and executing high-impact initiatives that support the launch, growth, expansion, and continuous improvement of complex Treasury Management solutions and related client onboarding processes. This role serves as a critical liaison between Product Management, Treasury Sales, Operations, Technology, Risk, Compliance, and Client Onboarding teams to deliver strategic solutions that enhance the client experience, improve operational efficiency, and drive revenue growth.
The Strategic Solutions Project Manager manages cross-functional projects from concept through implementation, ensuring alignment with business objectives, regulatory requirements, and client needs. The role requires strong project leadership, process improvement expertise, treasury management knowledge, and the ability to drive organizational change across multiple stakeholders.
Key Responsibilities
Strategic Project Leadership
- Lead enterprise and business-line initiatives supporting the introduction, enhancement, and expansion of complex Treasury Management products and services.
- Develop project plans, timelines, milestones, risk mitigation strategies, and communication plans to ensure successful project delivery.
- Coordinate cross-functional teams to execute initiatives on schedule and within scope.
- Facilitate project governance meetings and provide executive-level updates on project health, risks, dependencies, and outcomes.
- Identify opportunities to accelerate growth through product enhancements, process optimization, strategic partnerships, and technology integrations.
Treasury Management Solution Development
- Support the implementation and expansion of complex Treasury Management solutions, including payables, receivables, healthcare, and international payment capabilities.
- Partner with Product Managers and business stakeholders to define solution requirements and implementation strategies.
- Evaluate operational impacts and develop scalable onboarding and servicing models for new products and enhancements.
- Collaborate with sales and client-facing teams to understand client needs and translate them into actionable project requirements.
Client Onboarding Process Improvement
- Lead initiatives focused on improving onboarding effectiveness, efficiency, capacity, and client experience.
- Map current-state and future-state processes to identify gaps, bottlenecks, and opportunities for automation.
- Develop and implement standardized onboarding procedures, workflows, and best practices.
- Partner with operational leaders to drive process consistency across teams.
- Measure and report on key onboarding performance metrics, including cycle times, quality, client satisfaction, and productivity.
Stakeholder Management and Collaboration
- Serve as the primary point of coordination between business, technology, operations, risk, legal, compliance, and vendor partners.
- Build strong partnerships with senior leaders and influence decisions across multiple business functions.
- Manage stakeholder expectations through proactive communication and issue resolution.
- Facilitate workshops, working sessions, and strategy discussions to align priorities and drive project outcomes.
Change Management and Implementation
- Develop implementation plans to support successful adoption of new products, services, and operating models.
- Coordinate training, documentation, communications, and readiness activities.
- Ensure operational teams are prepared to support new capabilities and processes.
- Monitor post-implementation performance and identify opportunities for continuous improvement.
Risk Management and Governance
- Identify project risks, interdependencies, and compliance considerations early in the project lifecycle.
- Ensure initiatives align with regulatory requirements, operational controls, and enterprise governance standards.
- Escalate issues appropriately and drive timely resolution.
- Maintain project documentation, business requirements, decision logs, and implementation artifacts.
Success Measures
Success in this role is demonstrated through:
- Successful delivery of strategic Treasury Management initiatives.
- Increased adoption and growth of newly launched or enhanced solutions.
- Improved onboarding cycle times and client experience metrics.
- Strong stakeholder satisfaction and partnership effectiveness.
- Reduced operational risk and improved process efficiency.
- Consistent achievement of project objectives, timelines, and business outcomes.
This position plays a critical role in transforming Treasury Management capabilities, enhancing client onboarding experiences, and driving strategic growth initiatives across the organization.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
Preferred Skills/Experience
- Thorough knowledge of Treasury Management
- Demonstrated management and leadership skills
- Strong organizational and analytical skills including strategic thinking, influential skills, problem solving, and risk assessment experience
- Advanced knowledge of project management with a client centric mindset
- Experience working with process improvement, change management, as well as continuous improvement
- Excellent verbal and written communication skills
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.