Strategic Service Delivery Lead - DevOps & Managed Services

Hammerjack Pty Ltd is seeking a Financial Management professional to design and execute strategic initiatives to boost revenue and profitability across Managed Services and DevOps. You will build partnerships with clients to drive growth and oversee service portfolio alignment with company goals.

This role focuses on operational excellence, service level governance, and proactive issue remediation using best practices, CSI data, and customer feedback to improve retention.