Store Team Member - Penrith

The Opportunity
Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.
Responsibilities

Deliver exceptional customer service and create memorable in-store experiences.
Build strong relationships with customers and develop a loyal client base.
Contribute to achieving sales targets and store performance.
Support day-to-day store operations, from stock room to shop floor.
Maintain visual merchandising standards and store presentation.
Work collaboratively as part of a positive and high-performing team.

Skills & Experience

Previous retail experience, ideally in fashion or customer-focused environments.
Strong passion for customer service and sales.
Warm, enthusiastic personality with excellent communication skills.
Ability to build rapport quickly and confidently with customers.
Flexible, reliable, and adaptable to change.
A proactive attitude with a willingness to go above and beyond.

What We Offer

Ongoing training and development, both technical and leadership focused.
Opportunities to grow your retail career within the business.
Regular feedback and support to help you achieve your goals.
A strong, supportive team culture.
Honest and transparent leadership.
A dynamic environment where your contribution is valued.

Our Values

Care for Everyone
Here to Help
Make it Work
Better than Good
Contribute

Apply Now
If you’re ready to be part of a great team and build your career in retail, apply now with your CV and a brief cover letter outlining your experience and passion for customer service.
Due to the high volume of applications, only shortlisted candidates may be contacted.