Staff Software Engineer Observability

You will design and implement observability instrumentation, telemetry pipelines, internal platforms, and tooling. You will operationalize service-level indicators, objectives, and alerting; improve incident root-cause analysis; create actionable dashboards; and balance telemetry signal, cost, noise, and performance impact.

Responsibilities

• Design and implement observability instrumentation across services and platforms
• Build and maintain telemetry pipelines for metrics, logs, and traces
• Develop internal observability platforms, libraries, and tooling
• Define and operationalize service-level indicators, objectives, and alerting strategies
• Make systems debuggable by design
• Reduce incident resolution time through root-cause analysis
• Create actionable dashboards and alerts
• Balance telemetry signal against cost, noise, and performance impact
• Improve the developer experience for observability and debugging

Requirements

• Backend or systems software engineering
• Go, C++, Rust, Java, or Python
• Distributed systems
• Networking
• Concurrency
• Performance optimization
• Metrics
• Logging
• Distributed tracing
• Production monitoring
• Alerting
• OpenTelemetry
• Prometheus
• Grafana
• Datadog, Elastic, Jaeger, Tempo, or similar tools
• Telemetry pipeline
• Service-level indicator
• Service-level objective