Staff Software Engineer - AI-Powered Contact Centre

CommSec is modernising its customer engagement platform, spanning digital, assisted and AI-enabled channels. As a Staff Software Engineer, you’ll drive the technical vision for how customers interact with the business, with a strong focus on Microsoft Dynamics 365 Customer Service and Omnichannel. This hands-on leadership role involves designing scalable cloud-native solutions, building modern APIs, and guiding architecture across multiple teams while championing engineering excellence, J-18808…