Staff Product Designer

Strategic Design Leadership

• Apply human-centered design in meaningfully novel ways while identifying opportunities to support more design-driven decision-making across digital product teams.

• Contribute to strategic design thinking, influencing not only execution but also the broader digital experience strategy.

• Ensure design decisions align with business objectives, user needs, platform capabilities, and organizational priorities.

• Drive clarity and alignment across complex product initiatives, helping teams define problems, identify opportunities, and shape future-state experiences.

• Influence digital experience strategy through collaboration with stakeholders across Product, Engineering, Design, and Business teams.

Salesforce Experience Design

• Lead design strategy and execution for Salesforce-based advisor and employee experiences, leveraging deep knowledge of Salesforce platform capabilities, patterns, and constraints.

• Design scalable experiences that maximize native Salesforce capabilities while balancing usability, maintainability, implementation effort, and business value.

• Partner closely with Product Owners, Product Manager, and Engineering teams to define platform-enabled experiences.

• Advocate for platform-centric design approaches that leverage out-of-the-box Salesforce functionality wherever possible while identifying strategic opportunities for customization when necessary.

• Design complex workflows and operational experiences across Salesforce products.

• Shape and evolve Salesforce-specific interaction patterns and governance practices to ensure consistency across products and teams.

• Contribute to the development and adoption of reusable Salesforce design patterns, implementation guidance, and design standards.

Cross-Functional Leadership & Collaboration

• Collaborate with Product, Design, Engineering, and Salesforce platform teams to create cohesive and innovative digital experiences.

• Utilize strong facilitation skills to foster collaboration and solve complex business challenges through workshops, working sessions, and design activities.

• Communicate effectively at all levels of the organization, demonstrating confidence, clarity, and influence during design discussions and executive presentations.

• Build trust and establish long-term relationships through effective storytelling, strategic communication, and collaborative partnership.

• Lead experience discussions that help teams balance user needs, technical constraints, regulatory requirements, and business goals.

Research & Design Excellence

• Guide and conduct design research efforts, leveraging qualitative and quantitative insights to inform decision-making.

• Synthesize user feedback, business objectives, and platform constraints into actionable design recommendations.

• Integrate emerging design patterns, platform capabilities, AI-enabled experiences, and evolving best practices into design methodologies.

• Drive experience quality through design reviews, mentorship, and hands-on participation in product discovery and delivery.

Talent Development & Mentorship

• Mentor Product Designers and Associate Product Designers, providing guidance on design craft, systems thinking, stakeholder management, and Salesforce-specific design practices.

• Help elevate organizational design maturity through coaching, feedback, and thought leadership.

• Foster a culture of continuous learning, innovation, and design excellence.

Leadership Expectations

• Model Thrivent's leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.

• Support and help create an environment focused on continuous improvement, employee engagement, and exceptional client outcomes.

• Promote a culture that reflects Thrivent's purpose, promise, and values while maintaining the trust and reputation of the organization.