Provide advanced troubleshooting through proven technical expertise
Identifies opportunities for automation and delivers outcomes that would significantly improve quality, time to market and operational efficiencies
Innovates to optimize the change, incident and problem queues to meet and improve SLAs
Identifies and delivers technical and process improvements that helps in significantly improving availability
Represent the team in change, incident and problem management calls
Drives in defining and implementing Standard Operating Procedures
Helps define hardware, software, and configuration standards
Develop workflows, process and programmable automation procedures
Proactively identify gaps, risks and issues and navigates organizational structure to resolve them.
Leverages understanding of Intuit’s business and operational direction in designing networks or transition planning in support of Intuit’s changing business dynamics
Crafts and lab tests network prototypes to ensure proof of concept, design integrity, and production/build readiness. Works with various stakeholders to ensure alignment on the design proposals.
Prepares High Level and Low Level Designs that translates business requirements to technical and process flows
Participate in on-call rotation schedule.
Bachelor's Degree and 12+ years of related experience in a high-capacity, high-impact online environment
Strong working knowledge of Cisco ACI (Application Centric Infrastructure) and/or other Software Defined Networking
Experience with Python or Perl scripting languages is a must
Proven record of automating network operational tasks
Working experience on Cisco Iron port proxy is preferred
Experience in designing and supporting expansive cloud and hybrid-cloud networks
Expertise with Cisco ASA, Juniper SRX and F5 load balancers
Strong skills with Nexus 7k, 5k and 2k switches
Proven ability to manage large, highly visible infrastructure projects to completion
Excellent written, verbal, and presentation skills. Strong organizational and leadership skills. Ability to influence and drive consensus
Hands-on experience troubleshooting complex n-tier web applications
Expertise in implementing and operationalizing ITIL processes
Experience with low-level infrastructure testing, performance analysis and troubleshooting tools
Expert knowledge TCP/IP, SSL Certificate Management, DNS, DHCP, operating systems, and applications data flows
In depth knowledge on configuring and optimizing Network device monitoring and alerting
Certifications in one or more of the following: CCIE, CISSP, CCNP and CCNA
In-depth knowledge of modern and trending network monitoring and administration tools
Understanding of security-policy implementation details and how to manage design and support of network environments to maintain policy integrity
Linux and Windows specific systems knowledge, administration experience
Prioritizes and performs a variety of concurrent tasks with minimal direction or supervision
Ability to have constructive debates to reach the best outcome for Intuit
All your information will be kept confidential according to EEO guidelines.