Staff Hardware Technician

In This Role, Your Responsibilities Will Be:

Hardware & Asset Management

• Maintain accurate records of hardware assets, manage reservations, and coordinate equipment availability.

• Conduct routine preventative maintenance, system testing, and precise calibration of technical equipment.

• Configure and validate hardware setups for customer training events, ensuring a seamless, high-quality learning environment.

Logistics & Regional Support

• Coordinate, pack, and deploy specialized hardware setups and training equipment for regional and on-site customer courses.

• Create, test, and distribute localized software PC images.

• Build, configure, and maintain demonstration units for sales, marketing, and trade show events.

• Provide technical support during live customer and instructor training sessions.

• Partner with local engineering teams to maintain laboratory infrastructure and equipment readiness.

Who You Are:

You build partnerships and work collaboratively with others to meet shared objectives. You gain insight into customer needs and identify opportunities that create value and improve experiences. You readily learn and adopt new technologies and apply technical knowledge to support business objectives. You identify and develop solutions to complex challenges while adapting effectively to changing priorities and operating environments.

For This Role, You Will Need:

• Associate degree in Engineering or a technical discipline, or equivalent vocational training and experience.

• Hands-on experience with hardware and instrumentation.

• Ability to troubleshoot basic electronic systems and instrumentation.

• Familiarity with Microsoft Office applications and common system utilities.

• Intermediate to advanced verbal and written communication skills in both English and Japanese.

• Ability to safely lift and move equipment.

Preferred Qualifications That Set You Apart:

• Experience in hands-on technical support, laboratory operations, or hardware maintenance environments.

• Familiarity with electronic circuit design concepts, networking concepts and basic electronic instrumentation.

• Experience supporting customer training environments, demonstration equipment, or technical laboratories.

Our Culture and Commitment To You:

At Emerson, we foster an inclusive workplace where diverse perspectives drive innovation and business success. We are committed to creating an environment where every employee feels valued, respected, and empowered to contribute their best work. Through collaboration, continuous learning, and meaningful career development opportunities, we support our employees in achieving both personal and professional growth.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.