Staff Data Scientist – Graph Neural Networks (GNN) & Predictive AI
Loction : Bangalore
Experince : 8+ Years
About Us:
is a rapidly growing AI-first SaaS company focused on creating a category-defining service intelligence product. Backed by top venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors, we are recognized as a startup to watch. Our swift traction in the market underscores our mission to empower enterprises to make accurate service decisions at scale. Our AI-driven platform delivers service predictions in seconds by analyzing structured and unstructured data alongside insights from leading experts. In complex service environments—such as high-tech devices, manufacturing, and medical devices— helps service leaders excel in critical metrics like first-call resolution, turnaround time, and service margins. Learn more at .
Why Join Us:
At , you’ll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries.
About the Team:
As a Staff Data Scientist at , you will lead the design, development, and deployment of NLP-driven solutions for processing and analyzing large volumes of unstructured data. You will bring a deep technical skill set and a passion for innovation to launch impactful AI products to live users. You will also serve as a mentor to junior team members and collaborate closely with cross-functional teams and customers.
What You’ll Do:
Lead the development and deployment of NLP-based solutions to process and analyze unstructured data at scale.
Design, train, and optimize machine learning models using libraries such as PyTorch, NLTK, and Scikit-learn.
Architect and deploy AI/ML products on cloud platforms like Azure, GCP, or AWS.
Collaborate with data engineering teams to ensure seamless integration of AI models into production systems.
Perform advanced SQL analytics to extract actionable insights from structured datasets.
Stay up-to-date with the latest advancements in NLP and machine learning techniques.
Mentor junior data scientists and foster a culture of technical excellence within the team.
Communicate complex technical concepts to non-technical stakeholders and customers.
Partner with customers to understand their needs and translate them into technical solutions.
What We’re Looking For:
- Minimum 10 years of experience in data science, with a focus on NLP and unstructured data processing.
- Graph Neural Networks and extensive experience in NLP
- Proven track record of launching NLP-driven products to live users.
- Expertise in Python and standard libraries such as PyTorch, NLTK, and Scikit-learn.
- Experience with Transformer-based models (e.g., BERT, GPT).
- Strong experience with one or more cloud platforms (Azure, GCP, AWS) for hosting and deploying AI/ML products.
- Familiarity with data engineering pipelines and best practices.
- Proficiency in SQL for analytics and data manipulation.
- Excellent problem-solving skills and ability to work with large-scale datasets.
- Strong interpersonal and communication skills, with the ability to mentor team members and interact with customers effectively.
Preferred Skills:
- Knowledge of MLOps practices for model deployment and monitoring.
- Familiarity with tools like Airflow, Spark, or similar data processing frameworks.
- Background in working with customer-facing applications and APIs.
What We Do and Value:
At , we prioritize integrity, innovation, and a customer-centric approach.
Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.
Company Perks & Benefits:
💰 Competitive salary, equity, and spot bonuses.
🤕 Paid sick leave.
🏥 Comprehensive health insurance.
🍼 Paid parental leave.
🏡 Flexible work arrangements—work from home or our vibrant Bengaluru office.
Our Commitment to Diversity and Inclusion:
is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.
If you’re excited about building innovative backend solutions and want to be part of a forward-thinking team, we’d love to hear from you!