St. Johns Service Technician II

We are seeking a Service Technician II to join our team in St.Johns, NL. Reporting to the District Manager, this role is responsible for installing, servicing, and maintaining residential and commercial propane systems under 400,000 BTUs, while upholding the highest standards of safety, regulatory compliance, and customer service.

What You’ll Do:

Install, service, inspect, and troubleshoot residential and commercial propane and natural gas equipment
Perform repairs, dispenser inspections, and propane cylinder re‑qualification
Install and service propane tanks and propane/natural gas appliances
Provide preventative and scheduled maintenance for residential and commercial customers
Safely operate crane trucks and other service vehicles for tank installations, relocations, and pick‑ups
Maintain and stock service truck inventory to ensure tools, parts, and materials are available daily
Accurately complete service documentation and collect customer signatures, stamps, and deposits using OBTC technology
Apply lock‑out procedures for unsafe or non‑compliant customer installations
Conduct and document pre‑ and post‑trip vehicle inspections, site inspections, and visual tank inspections
Ensure compliance with CSA B149 code, applicable regulations, and company safety policies
Maintain high standards of safety, workmanship, and professionalism at all times
Collaborate closely with the Service Coordinator for routing and scheduling
Promptly report customer, service, scheduling, or safety concerns
Communicate regularly with the Market Manager or Field Operations Manager regarding progress, challenges, and overtime approval
Submit hours worked accurately and on time (bi‑weekly)
Deliver exceptional customer service and positively represent the company and its products
Identify and support sales opportunities by sharing product information, brochures, pricing basics, and contact details
Provide training, coaching, and direction to Service Technician I (Apprentice) as required

What You Bring:
Required Qualifications

Provincial gas fitting certificates with records of training (G2 Gas License minimum)
3 years of relevant industry experience
Class 3 drivers license an asset.
Advanced technical knowledge of propane appliances, equipment, and plant operations
Strong working knowledge of CSA B149 code
Valid driver’s license with minimum 3 years of commercial driving experience and a clean driver’s abstract
WHMIS and TDG certification
Physically capable of lifting heavy objects on a regular basis
Strong customer service and communication skills
Comfortable using computers and on‑board truck computer systems

Salary: $25- $29 hourly (based on skills, experience, qualifications, and geography).

Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.
This posting is a replacement for an existing vacancy. We do not use AI tools in the selection process and do not request pay history.