Sr. Training Operations Manager at Siemens Healthineers – Walpole | Jobyssey

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Senior Manager, Training Operations & Learning Systems is responsible for the operational infrastructure, governance, and execution of the global commercial learning ecosystem.

This role serves as the primary business owner and administrator of Seismic Learning and related learning technologies. The Senior Manager oversees LMS governance, curriculum infrastructure, content lifecycle management, global training calendars, event coordination, certifications, localization, learner data, and learning analytics.

The role acts as the operational hub connecting Training & Enablement with Commercial Leadership, Marketing, Product Management, Clinical, Service, Human Resources, Information Technology, Data Privacy, Compliance, and regional stakeholders.

Learning Systems and Governance

Own the administration, governance, and operational management of Seismic Learning and related learning technologies.
Manage platform structure, navigation, user permissions, groups, assignments, learning paths, certifications, curricula, workflows, and learning records.
Establish standards for content quality, naming, metadata, tagging, publishing, version control, review, archiving, and learner experience.
Partner with Information Technology, vendors, administrators, and regional stakeholders to resolve issues and support global expansion.
Continuously improve platform usability, accessibility, automation, and adoption.

Curriculum and Content Infrastructure

Maintain a structured curriculum catalog organized by role, competency, product, certification, business priority, and learner journey.
Administer learning pathways developed by Training & Enablement program owners and subject-matter experts.
Manage content intake, review, approval, publication, maintenance, translation, expiration, and retirement.
Maintain clear content ownership, review cadence, source files, and version control.
Create, edit, format, and publish LMS courses, videos, assessments, job aids, resource pages, and reinforcement materials.
Use AI-enabled tools to improve content organization, production speed, communications, and operational efficiency.

Training Calendar and Event Operations

Own the annual, quarterly, and monthly global commercial training calendar.
Coordinate scheduling, registration, enrollment, communications, attendance, facilitators, materials, rooms, virtual platforms, travel logistics, pre-work, and post-work.
Support onboarding cohorts, workshops, certifications, product launches, leadership programs, sales meetings, and regional training events.
Maintain event playbooks, checklists, run-of-show templates, and closeout processes.
Ensure training events are delivered professionally and aligned with business priorities.

Certification and Readiness Administration

Administer certifications, assessments, learning milestones, recertification requirements, manager sign-offs, and readiness documentation.
Maintain accurate completion and certification records.
Track learner progression through onboarding, sales methodology, product, clinical, and continuing-development pathways.
Provide managers and leaders with timely visibility into learner readiness, overdue actions, and capability gaps.
Maintain appropriate documentation for audit, compliance, and business requirements.

Localization, Privacy, and Compliance

Manage the translation and localization process, including source preparation, vendor coordination, regional review, approval, publication, and version maintenance.
Maintain terminology standards and ensure translated content remains aligned with approved global source material.
Partner with Data Privacy, Legal, Compliance, Quality, Human Resources, and Information Technology to protect learner data and training records.
Support requirements related to access, consent, retention, recordings, assessments, and cross-border data processing.
Escalate potential privacy, compliance, security, or governance risks.

Learning Analytics and Insights

Develop reporting for learner engagement, completion, certification, assessment performance, attendance, pathway adoption, and content utilization.
Provide recurring dashboards and insights to Training & Enablement and Commercial Leadership.
Identify opportunities to improve learner engagement, content relevance, readiness, and platform adoption.
Connect learning data with competency development, field readiness, and relevant commercial indicators.
Produce actionable insights that support decisions rather than reporting only completion activity.

Process and Vendor Management

Develop scalable operating procedures for LMS management, publishing, scheduling, events, certifications, reporting, translations, and stakeholder communications.
Coordinate LMS, translation, production, and training vendors.
Support purchase orders, invoices, service levels, timelines, quality, and budget tracking.
Identify opportunities to automate workflows, reduce administrative burden, and improve global consistency.

Required Experience

Bachelor’s degree in business administration or a related field.
8-10 years of experience in LMS administration, learning operations, training operations, enablement operations, or learning technology.
Hands-on experience administering an enterprise LMS such as Seismic Learning, Cornerstone, SuccessFactors, Docebo, or a similar platform.
Experience managing training calendars, events, certifications, learning paths, content libraries, assignments, and reporting.
Experience coordinating multilingual content, localization, or global learning programs.
Strong project-management, organizational, analytical, communication, and stakeholder-management skills.
Ability to manage multiple global workstreams independently and maintain strong operational discipline.

Preferred Experience

Experience in healthcare, diagnostics, medical technology, life sciences, or another regulated environment.
Experience with Seismic Learning and the Microsoft 365 ecosystem, including Teams, SharePoint, Excel, Forms, and Power BI.
Experience supporting commercial training, sales enablement, product launches, clinical education, or field-readiness programs.
Knowledge of learner-data privacy, accessibility, audit, and records-management requirements.

Success Measures

Reliable, scalable, and well-governed learning systems and processes.
Accurate assignments, certifications, records, and reporting.
Current, accessible, organized, and highly utilized learning content.
Successful execution of global training calendars and events.
Timely, accurate translation and localization.
Reduced administrative effort through automation and process improvement.
Actionable leadership insights into engagement, readiness, and capability development.
Strong learner, facilitator, and stakeholder experience.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$107,060 - $147,213

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [email protected]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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