Sr. Tech Infra Program Manager, Global Network Deployment (GND)
Amazon · Herndon, Virginia, USA ·
- Seniority
- Senior
- Category
- Project management
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
The mission of the team is to deliver network capacity on time with zero rework. The GND Technical Program Manager will support the implementation and delivery of inbound capacity and equipment. They will be responsible for bringing efficiencies in operations and allow the team to scale.
Key job responsibilities
1. Resolves Planning gaps by driving joint outcomes with stakeholder teams within GND.
2. Owns identifying where systematic issues are blocking planner throughput, driving those to resolution across team boundaries.
3. Collaborates on initiatives within GND that impact Planning (e.g. attend MBRs), and ensures that AMER, EMEA, and APAC regional teams are learning from each other rather than solving the same problems in silos.
4. Provides forward visibility, surfacing risks before they become blockers, engaging the right decision-makers, and driving resolution so planners stay focused on planning and their time is not spent chasing other teams.
5. Ensures solutions are grounded in how planners actually work, translating operational pain points into actionable requirements, representing planning in design discussions, and validating that what ships actually solves the problem.
6. Owns how improvements land in the planning workflow - sequencing rollouts, enabling planners, and confirming that the change actually helps. Drives adoption of tools.
7. Optimizes business processes through Agentic AI solutions.
About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
The mission of the team is to deliver network capacity on time with zero rework. The GND Technical Program Manager will support the implementation and delivery of inbound capacity and equipment. They will be responsible for bringing efficiencies in operations and allow the team to scale.
Key job responsibilities
1. Resolves Planning gaps by driving joint outcomes with stakeholder teams within GND.
2. Owns identifying where systematic issues are blocking planner throughput, driving those to resolution across team boundaries.
3. Collaborates on initiatives within GND that impact Planning (e.g. attend MBRs), and ensures that AMER, EMEA, and APAC regional teams are learning from each other rather than solving the same problems in silos.
4. Provides forward visibility, surfacing risks before they become blockers, engaging the right decision-makers, and driving resolution so planners stay focused on planning and their time is not spent chasing other teams.
5. Ensures solutions are grounded in how planners actually work, translating operational pain points into actionable requirements, representing planning in design discussions, and validating that what ships actually solves the problem.
6. Owns how improvements land in the planning workflow - sequencing rollouts, enabling planners, and confirming that the change actually helps. Drives adoption of tools.
7. Optimizes business processes through Agentic AI solutions.
About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.