Sr. Project Manager - Delivery Excellence

Job Summary:

Responsible for leading projects from initiation to completion, ensuring they are delivered on time, within budget, and meet the defined objectives and quality standards. This role involves planning, coordinating, and overseeing all aspects of a project, while acting as the main point of contact between stakeholders, upper management, and the project team.

Job Responsibilities:

• Develop and define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including schedules, budgets, and resource allocation.
• Assemble, lead, and motivate the project team, delegating tasks and providing direction and support.
• Monitor project progress, set deadlines, and adjust plans as needed to ensure timely completion.
• Identify, assess, and mitigate project risks and obstacles.
• Manage project budgets, ensuring cost efficiency and transparency.
• Facilitate clear communication among team members, stakeholders, and clients, providing regular updates and reports on project status.
• Ensure stakeholder satisfaction by addressing feedback and managing expectations throughout the project lifecycle.
• Evaluate project performance upon completion, documenting lessons learned and best practices for future projects

Job Qualifications:

• 5-8 years of hands-on experience managing ERP/CRM implementation projects, with a demonstrated ability to lead initiatives from planning through post-deployment.
• Proven track record in successfully delivering full life cycle ERP/CRM/Power Platform projects, including scope, timelines, budgets, and stakeholder management.
• Experience with Microsoft Dynamics 365 F&O/CE/Power Platform systems is highly preferred; however, experience with other major ERP/CRM platforms (e.g., SAP, Oracle, NetSuite) will also be considered.
• Solid understanding of ERP/CRM/Power Platform modules, system integration, data migration, and project management methodologies (e.g., Agile, Waterfall).
• Professional project management certifications such as PMP, PRINCE2, or other recognized credentials are highly valued.
• Extensive experience in project and program management, overseeing complex, multi-stream initiatives from planning through execution.
• Deep expertise in Agile principles and delivery models, with the ability to build Agile maturity across the organization and guide teams through transformation.
• Proven track record in Agile team leadership and portfolio-level management, driving alignment, accountability, and delivery excellence.
• Strong working knowledge of Agile scaling frameworks to support enterprise-wide initiatives.
• Demonstrated initiative and ownership in risk identification, process optimization, and continuous improvement across the PMO.
• Expert in stakeholder management and conflict resolution, balancing competing priorities while maintaining strategic focus.
• Exceptional ability to communicate and collaborate effectively with executive leadership, business stakeholders, and delivery teams.
• Advanced capability in resource, capacity, and financial management to maximize utilization and support strategic priorities.
• Strong emphasis on quality, governance, and risk management, ensuring compliance with standards, methodologies, and best practices.
• Proven people leadership skills, including mentoring PMO leaders, developing high-performing teams, and supporting succession planning.
• Strategic thinker with the ability to translate organizational strategy into executable roadmaps, portfolios, and KPIs.

Technology and Tools Proficiency

• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook for executive reporting and communication.
• Extensive experience using Azure DevOps and Jira for project, task, and portfolio management, including performance tracking and metrics.
• Working knowledge of Azure Resource Manager (ARM) and DevOps practices to support infrastructure, deployment automation, and delivery governance.
• Strong command of Microsoft Teams for enterprise collaboration and leadership communication.
• Proficient in Microsoft Planner (MS Planner) for task coordination, team workload management, and execution tracking.
• Familiarity with Microsoft Copilot to enhance productivity, decision-making, and executive-level documentation.
• Expertise in Power BI for portfolio dashboards, performance analytics, and data-driven decision making.
• Proficient in SharePoint for PMO governance, document control, knowledge management, and collaboration.

OUR COMPETITIVE EDGE

We work together in a dynamic and rewarding work environment. We have an experienced leadership team, excellent technology and product expertise, and strong relationships with a broad base of customers and partners.

We offer competitive compensation and benefits package, regular performance review, performance bonuses, and regular trainings.

What is it like working here?

· We pride ourselves on being industry leaders and providing an enjoyable work environment where our people can grow personally and professionally. Hitachi is the place people can develop skills they’re excited about. The following are our commitments to employees.

· We recognize our profitability and project success comes from our team—great people doing great things. As such, we pursue profitable growth and expanded opportunities for our team.

· We offer challenging and diverse work across multiple industries and reward creativity and entrepreneurial innovation.

· We respect, encourage, and support each individual needs to continually learn and grow personally and professionally. We are committed to fostering our people.

· We believe that investing in our community is just as important as investing in our organization. To that extent, we fundraise, volunteer, and allocate funds to support local charities.

· We listen. Every employee has something important to say that can contribute to enriching our environment.

· We compensate fairly. And while employees might come for the paycheck, they stay for the people. Our people are the reason we are exceptional. This is something we never forget.

At Hitachi, we respect and value each other's uniqueness. Our culture drives the success of our mission to contribute to society by creating an environment where we collaborate and support each other. Because together, we are stronger.

Frequently Asked Questions

Job Applicant Data Protection Policy

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

Hitachi Solutions is an equal opportunity employer and we value diversity at all levels. We do not discriminate on the basis of race, color, religion, gender, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are committed to creating a workplace that is inclusive and welcoming to everyone, and we believe that a diverse workforce is essential to our success. We encourage all qualified applicants to apply for our job openings and we will consider all candidates for employment regardless of their background.