Sr. Manager, People Operations, North Asia

Location:Tokyo, Japan

Were partnering with a global luxury fashion house to hire a Senior People Operations Manager for the North Asia region.

If you are passionate about operational excellence, HR compliance, and employee experience in a global, multi-brand environment, this is your chance to lead and transform HR operations across Japan and Korea.

What Youll Do

Operational Excellence & HR Services

• Align local and regional HR operations with global priorities

• Lead HR operations (offshore & in-house) to ensure best-in-class service delivery

• Serve as the primary escalation point and partner on HR projects and process design

• Monitor trends, analyze data, and identify opportunities to enhance efficiency and employee experience

• Manage HR systems and digital tools (Workday Core, PeopleDoc, ServiceNow) to drive digitalization

• Continuously improve HR processes, policies, and communications

Compliance & Employment Regulation

• Ensure adherence to employment regulations and HR compliance initiatives
• Advise HR teams on local and regional employment law requirements
• Oversee government reporting, audits, and data integrity for HR operations

• Maintain compliance with regional data privacy policies

Team Leadership & Collaboration

• Lead and inspire a team of 5–6 HR professionals, fostering transparency, collaboration, and inclusion
• Partner with regional leadership and HR teams to deliver seamless HR services
• Own Japan operational initiatives; support Korea HR team with operational excellence and compliance

Who You Are

• Experience: 8+ years in HR operations, project management, and people leadership

• Education: Bachelors degree or equivalent

• Languages: Fluent Japanese & English; Korean a plus

• HR Expertise: Deep knowledge of Japanese (and preferably Korean) employment law, case management systems (ServiceNow), and HCM environments (Workday/SuccessFactors)
• Skills: Ownership & process-driven mindset, analytical capabilities, excellent stakeholder communication, vendor management

• Bonus: Payroll experience and prior multi-market HR exposure

Why This Role?

• Lead HR operational transformation in a globally admired luxury group

• Regional scope with high visibility and impact

• Drive employee experience and HR excellence across Japan & Korea

• Join a culture that values individuality, inclusion, and bold thinking

The Talent People 24C2589