Sr. Manager - Emergency Response

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day’ business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The Senior Manager, Emergency Response is responsible for overseeing the company’s emergency response planning and preparedness efforts. This role ensures that Emergency Response Plans (ERPs) across the organization remain current and effective, coordinates training and drills, and manages relationships with internal stakeholders and external emergency response partners.

Essential Functions·

• Lead the regular review and maintenance of the company’s emergency response plan, manuals, and checklists.
• Partners with departments across the organization to ensure their ERPs are current, reviewed regularly, and properly exercised.
• Plan and execute training sessions, functional exercises, tabletop, and full-scale emergency response drills.
• Facilitate drills with stations, departments, Go Team members, and emergency response partners.
• Lead debriefing sessions following emergency response activations, and emergency response drills to ensure necessary updates and improvements are documented and actioned.
• Develop and maintain working relationships with government agencies involved in emergency response and accident investigations, including the NTSB, DOT, FAA, and the American Red Cross.
• Manage relationships with third-party vendors supporting family assistance and emergency response functions.
• Oversee the Mir3 emergency notification system and support budgeting and resource planning for the emergency response function.
• Represent the emergency response function in internal planning groups, industry forums, and emergency committees as needed.
• Stay informed of industry best practices, incidents, and changes to regulatory requirements impacting emergency response planning.
• Support development and refinement of business continuity plans to ensure organizational readiness in the event of critical system failures.

Qualifications

• Bachelor’s degree (preferred) or equivalent relevant experience required
• Minimum of 7–10 years of experience in emergency response, crisis management, business continuity or a combination thereof.
• Prior airline or transportation industry experience preferred.
• Strong communication, leadership, and collaboration skills.
• Experience coordinating with federal agencies and third-party emergency response vendors.

Knowledge, Skills and Abilities

• Excellent written and verbal communication, collaboration, critical thinking and problem-solving skills
• Strong knowledge of emergency response planning procedures and practices, preferably within the aviation industry
• Ability to collaborate, motivate and lead across multiple disciplines within an organization
• Exceptional organization and time management skills
• Microsoft Office Suite proficiency, including Word, PowerPoint, Teams, and Excel
• Experience managing a departmental budget
• Ability to effectively communicate and present to senior leadership and executive teams
• Experience in managing external vendor relationships

Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment adequately heated and cooled. At times, the environment may need to adjust based on emergency events and locations

Occasional travel required

24/7 availability may be required.

Physical Effort
Generally, not required.

Supervision Received
Considerable Latitude: The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.

Positions Supervised

None

Range: $100,104 - $132,870 - Please note: this role will close on or before 9/30/26.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.