Overview
Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.
The Senior IT Engineer manages and supports Resonetics’ Microsoft-based hybrid infrastructure, ensuring reliable, secure, and high-performing systems across corporate and manufacturing environments. This role takes ownership of core infrastructure operations and plays a key role in cross-site infrastructure integrations, security enhancements, and overall operational excellence.
Join Resonetics and be part of a team that’s redefining medical device manufacturing. If you’re passionate about innovation and thrive in a fast-paced environment, we’d love to hear from you.
Responsibilities
- Support and maintain enterprise infrastructure, identity, collaboration, cloud, and telecommunications platforms.
- Perform server provisioning, patching, upgrades, and endpoint management activities.
- Troubleshoot network connectivity, system performance, and storage issues to ensure reliability and uptime.
- Administer and maintain virtualization, networking (LAN/WAN/VPN), and storage environments.
- Contribute to larger infrastructure projects and lead small to mid-size initiatives, including infrastructure modernization, cloud migration, and M&A integration activities.
- Implement and maintain monitoring, patching, and configuration management tools.
- Provide Tier 2/3 support for infrastructure and identity-related incidents across multiple sites.
- Manage and maintain backup, recovery, and disaster recovery processes and documentation.
- Collaborate with Security and Operations teams to maintain secure and compliant IT/OT environments, including network segmentation and system hardening.
- Partner with other engineers and vendors during site integrations, contributing to migration planning and validation testing.
- Develop accurate technical documentation, system diagrams, and standard operating procedures to support operational continuity.
- Ensure knowledge sharing and documentation standards are maintained to ensure continuity across global IT operations.
- Contribute to infrastructure automation and operational efficiency initiatives.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent
- 5+ years of experience managing enterprise-scale Microsoft infrastructure across multiple sites or business units.
- Demonstrated success managing enterprise infrastructure, cloud, identity, and collaboration platforms.
- Experience independently leading small to mid-size infrastructure initiatives such as cloud migrations, endpoint management deployments, or M&A integrations.
- Proficiency administering enterprise infrastructure, cloud, identity, and collaboration technologies.
- Working knowledge of virtualization, networking (LAN/WAN/VPN), and backup/recovery solutions.
- Experience with endpoint management and patch management tools.
- Strong troubleshooting and analytical skills for diagnosing complex infrastructure and identity issues.
- Familiarity with automation and scripting technologies.
- Understanding of cybersecurity and compliance practices, including system hardening and access control management.
- Strong collaboration and communication skills with cross-functional IT, Security, and Operations teams.
- Ability to communicate technical concepts effectively to both technical and non-technical audiences.
- Proven ability to work independently, prioritize multiple tasks, and deliver high-quality results in a fast-paced environment.
Preferred Qualifications
- Experience with Infrastructure-as-Code, automation, and remediation technologies (e.g., Terraform, Bicep, PowerShell, or similar tools).
- Exposure to Operational Technology (OT) environments and manufacturing systems (e.g., MES, SCADA).
- Microsoft certifications such as Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or MCSE.
Physical Demands
- Occasional travel to manufacturing sites as needed (approximately 10-15%).
- Flexibility to work across time zones to support global teams and vendors.
Compensation
- The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $78,000.00–$124,000.00.
- Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.