Sr IT Analyst (Azure Virtual Desktop)

Azure Virtual Desktop (AVD):

• Design, deploy, and manage scalable AVD environments in Azure.

• Implement and maintain user access controls, security policies, and profile management using FSLogix.

• Monitor and optimize performance, cost, and reliability of AVD workloads.

Automation & Scripting:

• Develop and maintain automation scripts using PowerShell and Python for provisioning, monitoring, and reporting.

• Utilize GitHub for version control, code reviews, and CI/CD pipeline integration.

• Build dashboards and alerts for VDI health and performance using tools like Azure Monitor or third-party solutions.

VMware Horizon:

• Administer and support VMware Horizon infrastructure including connection servers, Unified Access Gateways (UAGs), and desktop pools.

• Troubleshoot and resolve VDI-related issues across Windows virtual desktops.

• Collaborate with infrastructure and security teams to ensure compliance and resilience.

Operations & Support:

• Provide Tier 2/3 support for VDI-related incidents and service requests.

• Maintain documentation for configurations, procedures, and troubleshooting guides.

• Participate in on-call rotation and incident response as needed.