Sr. IT Analyst Applications (Disaster Recovery Specialist)

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

We are seeking an experienced Sr. IT Analyst Applications (Disaster Recovery Specialist) to join our India Cybersecurity Support - CAT IT Division.

The preference for this role is to be based out of Bangalore – Caterpillar PSN

This position requires candidate to work a 5-day -a -week schedule.

Role Purpose

The Disaster Recovery Specialist provides subject matter expertise for the organization's disaster recovery program. The role is responsible for designing, implementing, governing, and continuously improving disaster recovery capabilities to ensure critical business services can recover within agreed recovery objectives.

Key Responsibilities

• Recovery Strategy and Planning
• Define and maintain disaster recovery standards, frameworks, and best practices.
• Develop recovery strategies for applications, infrastructure, cloud platforms, and data services.
• Validate and govern RTOs, RPOs, and other critical recovery metrics.
• Ensure recovery plans accurately reflect business and technical dependencies.
• Testing and Readiness
• Lead disaster recovery exercises, simulations, and failover testing activities.
• Assess test outcomes and drive remediation of identified gaps.
• Develop recovery playbooks, runbooks, and operational procedures.
• Ensure recovery teams maintain operational readiness.
• Governance and Compliance
• Establish recovery governance processes and reporting structures.
• Support internal and external audit reviews.
• Monitor compliance with resilience standards, policies, and regulatory requirements.
• Deliver leadership reporting and readiness dashboards.

Incident Support

• Provide recovery leadership during major incidents and disaster declarations.
• Coordinate technical recovery teams and key stakeholders.
• Manage recovery risks, dependencies, communications, and escalations.
• Lead post-incident reviews and continuous improvement initiatives.

Required Skills

• Advanced understanding of Disaster Recovery and Business Continuity disciplines.
• Strong expertise in infrastructure, networking, virtualization, cloud services, databases, and storage technologies.
• Experience with backup, replication, and recovery platforms.
• Risk assessment and business impact analysis expertise.
• Project leadership and stakeholder management capabilities.
• Excellent communication and presentation skills.
• Ability to lead teams during crisis and recovery situations.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related discipline.
• Minimum 5 years of experience in Disaster Recovery, Infrastructure Engineering, Technology Resilience, or Operational Risk.
• Knowledge of industry frameworks such as ISO 22301, NIST, and ITIL.

Certifications such as:

• CBCP
• EDRP
• CISSP
• ITIL
• Cloud platform certifications

Success Measures

• Recovery objectives are achievable and validated for all critical services.
• Recovery exercises demonstrate measurable improvement and readiness.
• Recovery risks, control gaps, and audit findings are reduced.
• Organizational resilience maturity continues to improve.
• Positive outcomes are achieved during major incidents and resilience reviews.

Leadership Expectations

• Own recovery strategy for assigned technology domains or application portfolios.
• Provide technical authority and guidance on recovery architecture decisions.
• Lead recovery exercises, failovers, and disaster response activities.
• Advise application and infrastructure teams on recovery readiness.
• Drive remediation initiatives resulting from audits, exercises, and incidents.
• Own recovery metrics, governance reporting, and executive updates.

Skill Descriptors
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:
• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:
• Analyzes system requirements and translates them into detailed design specifications.
• Designs complex application architectures that meet performance, scalability, and reliability requirements.
• Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.
• Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.
• Troubleshoots complex design issues and provides innovative solutions.
• Prepares technical design documents and blueprints for applications.
Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:
• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Extensive Experience:
• Plays an active or leading role in recording and storing requirement documents in various forms.
• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
• Produces detailed functional and information requirements models and documentation.
• Trains others on requirements walkthroughs and quality reviews.
• Utilizes automated diagramming tools to ensure traceability of requirements.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Extensive Experience:
• Designs and develops applications or technology interfaces and bridges.
• Documents existing best practices for system or technology integration processes.
• Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
• Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.
• Discusses with line areas on data, technology and application integration issues.
• Advises others in how to integrate projects across multiple technologies.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Extensive Experience:
• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Supervises the testing of complex, multi-platform and distributed applications.
• Designs processes to ensure that the system meets and maintains requirements and expectations.
• Coaches end users on the development of test data and test scenarios for system validation.
• Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Level Working Knowledge:
• Discovers, analyzes, and resolves hardware, software or application problems.
• Works with vendor-specific diagnostic guides, tools and utilities.
• Handles calls related to product features, applications, and compatibility standards.
• Analyzes code, logs, and current systems as part of advanced troubleshooting.
• Records and reports specific technical problems, solving processes and tools that have been used.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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