Sr DevOps Platform Engineer - Bilingual

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

Job Title

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Senior DevOps Engineer to join a team responsible for the design, development, and operation of a multi-tenant SaaS platform, currently undergoing a migration toward a cloud-native microservices architecture.

The project focuses on scalability, resilience, observability, application modernization, distributed systems, and the transformation of legacy environments into centralized cloud solutions.

The technology stack includes Go (Golang), Kubernetes, Docker, REST APIs, WebSockets, and public cloud technologies, with a primary focus on AWS/EKS and experience working in multi-cloud environments, including Azure/AKS.

Responsibilities

• Design, implement, and maintain cloud infrastructure, CI/CD pipelines, and Kubernetes-based environments.
• Operate and improve Kubernetes environments in production, including upgrades, scaling, reliability, and troubleshooting.
• Work with Deployments, StatefulSets, HPA, PDB, probes, PVC, and StorageClass.
• Work with Kubernetes Operators, including custom operators such as filterd-operator and queue-operator.
• Design and maintain automation solutions using Helm, including charts, templates, values layering, base-* sub-charts, and multiple values layers.
• Build and maintain CI/CD pipelines using Jenkins and CD tools such as Harness, Argo, or Spinnaker.
• Work across multi-cloud environments, primarily AWS EKS and Azure AKS.
• Improve security and operational practices, including vulnerability management, image scanning, patching, and infrastructure hardening.
• Implement security-focused controls such as IAM least privilege, secrets management, encryption, and audit logging.
• Work with networking and mTLS, including cert-manager, TLS between services, and internal Kubernetes DNS.
• Improve observability using Prometheus and Grafana, including PromQL, ServiceMonitors, and alerting rules.
• Contribute to infrastructure reliability, scalability, observability, and deployment automation.
• Interact with microservices primarily developed in Go (Golang), with the ability to read and debug Go code.
• Collaborate with platform, security, and compliance teams to support audit-ready and compliance-oriented environments.

Requirements

• 8+ years of experience in DevOps, Platform Engineering, SRE, or related infrastructure engineering roles.
• Strong hands‑on experience with Kubernetes, particularly in production environments.
• Experience with Deployments, StatefulSets, HPA, PDB, probes, storage (PVC/StorageClass), and troubleshooting.
• Experience with Helm, including charts, templates, and values layering.
• Experience with Docker.
• Strong experience with AWS/EKS, including IAM, VPC, ALB/NLB/ELB, Route53, and KMS.
• Experience with Azure/AKS and multi‑cloud environments.
• Experience with Terraform Automation and Infrastructure as Code.
• Experience building and maintaining CI/CD pipelines.
• Hands‑on experience with Jenkins and a CD tool such as Harness, Argo, or Spinnaker.
• Experience with infrastructure security practices, including IAM, secrets management, container security, and network policies.
• Experience with Prometheus and Grafana, including PromQL, ServiceMonitors, and alerting rules.
• Knowledge of networking/mTLS, cert‑manager, TLS between services, and internal Kubernetes DNS.
• Basic Go (Golang) knowledge or the ability to read and debug Go code.
• Strong written communication skills and the ability to work independently.
• Advanced English – mandatory.

Nice to Have

• Experience with GitOps tools such as Argo CD or Flux.
• Experience with service mesh / ingress.
• Knowledge of OpenTelemetry.
• Experience supporting Java microservices and common runtime tuning patterns.
• Experience working with Kubernetes Operators, such as Kopf or similar tools.

Technology Stack

Kubernetes | Docker | Helm | AWS EKS | Azure AKS | Terraform | Jenkins | Harness | Argo | Spinnaker | Prometheus | Grafana | Go (Golang) | REST APIs | WebSockets | cert-manager | mTLS | GitOps

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