Sr. DevOps Engineer, Observability - 10058

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we’re at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. DevOps Engineer, Observability to Coupa:

Joining the team as a Sr. DevOps Engineer on the Observability team will provide you the opportunity to make a huge impact in a high growth company. We are seeking a highly skilled and experienced Senior DevOps Engineer to join our team, focusing on the critical area of Observability. In this role, you will be instrumental in designing, implementing, and maintaining our observability strategy, ensuring we have deep insights into the performance, health, and behavior of our systems and applications. You will leverage your expertise to build and improve monitoring, logging, and tracing solutions, empowering our teams to proactively identify and resolve issues, optimize performance, and deliver a seamless user experience.

Coupa operates an open and autonomous work culture, where employees are challenged and critical thinking is encouraged. We operate an inverted organization structure, meaning we support our employees, not manage them. This is core to our culture and we do everything we can to foster an entrepreneurial spirit within our team as we strive for personal and organizational excellence.

What You’ll Do:

• Support the implementation and migration to a consolidated observability platform for a massive-scale public cloud environment from a metrics, logs, and transaction tracing perspective
• Collaborate with teams across Coupa to instrument system, application, and business KPI monitoring, custom dashboards, and alerts
• Onboard complex data sources to an Observability tool
• Ensure that teams define alerts that are understandable, actionable, and enriched
• Contribute to creating and publishing standards/best practice documentation for monitoring and alerting

What you will bring to Coupa:

• 5+ Years in DevOps: Extensive experience in DevOps or related roles, with a strong focus on observability and large-scale web operations.
• Programming and Tools Proficiency: Ruby, Go, Java, or Python, and experienced with observability tools (e.g., New Relic, Prometheus, Grafana, Elasticsearch, Datadog).
• Cloud Technologies: 2+ years of experience with cloud platforms like AWS or Azure, including building and running full-stack cloud applications.
• Monitoring & Reporting: Expertise in creating custom dashboards, health/performance reports, and alerts using tools.
• Problem Solving & Agile: Strong problem-solving abilities, a bias for action, experience with Agile methodologies, and excellent communication and cross-team collaboration skills.

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month.
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.