Sr. Collections Manager

Compensation: $85,000 - $115,000, exempt

Senior Accounts Receivable Manager

FBFK is seeking a Senior Accounts Receivable Manager to join our growing finance team. This is a key role for a seasoned accounts receivable professional who understands that collections in a law firm or professional services environment require sound judgment, diplomacy, business acumen, and strong client communication — not just routine follow-up.

We are looking for someone with professional maturity, business judgment, and client-service mindset to communicate with sophisticated clients, including executives, business owners, and other professionals, regarding outstanding balances. In many cases, these balances may be substantial, sensitive, or require thoughtful coordination with attorneys and firm leadership. This is a highly visible role for a seasoned accounts receivable professional who understands that effective collections in a law firm environment require far more than routine follow-up.

This is not a clerical AR role, and it is not a third-party collections agency position.

The ideal candidate is confident, polished, persistent, and solutions oriented. They know how to think on their feet, ask the right questions, navigate complex client situations, and balance firmness with professionalism. This person will play a key role in improving AR performance, strengthening cash flow, developing and supporting collection strategy, and helping the firm maintain productive client relationships while driving accountability.

About FBFK Law

FBFK Law is an entrepreneurial, full-service business law firm serving middle-market clients nationwide, with offices across Texas and California. Built on bold ideas, real relationships, and a people-first culture, FBFK is redefining what success looks like in law.

FBFK has experienced significant purpose-driven growth, recently surpassing 140 full-time team members. The firm has also been recognized by Fortune and Statista as one of America’s Most Innovative Companies 2026, ranking No. 88 among 300 organizations nationwide and standing as the only law firm recognized on the list and has recently been recognized by Bloomberg Law as the #1 law firm with less than 200 attorneys.

At the center of FBFK’s culture is The FBFK Way — a practical system of 26 values that guide how we work, collaborate, lead, and serve clients. Learn more here:

Key Responsibilities

• Manage aging receivables, collection priorities, and high-risk accounts.
• Communicate directly and professionally with clients regarding past-due balances, payment expectations, billing questions, and develop resolution options.
• Collaborate with attorneys, billing staff, finance leadership, and firm management on collection strategy and follow-up.
• Use judgment to prioritize collection activity based on balance size, payment history, client relationship, risk level, and business considerations.
• Recommend escalation of sensitive, delinquent, or complex accounts when appropriate.
• Identify barriers to payment and work with the appropriate internal teams to resolve billing, process, or client-service issues.
• Provide insight into collection trends, aging risks, payment patterns, and opportunities to improve cash flow.
• Support process improvements that reduce aged receivables and strengthen overall AR performance.

Qualifications

• Significant accounts receivable and collections experience in a law firm, professional services firm, or similar business-to-business environment.
• Demonstrated experience communicating with professional, executive-level, or business-owner clients regarding outstanding balances.
• Ability to manage high-dollar receivables with professionalism, discretion, persistence, and sound judgment.
• Strong understanding of AR aging, collection prioritization, follow-up practices, escalation recommendations, and cash flow impact.
• Excellent verbal and written communication skills, with the ability to be clear, diplomatic, and appropriately persistent.
• Strong business acumen, problem-solving skills, and the ability to work independently while keeping key stakeholders informed.
• Ability to work effectively with attorneys, partners, executives, senior leaders, billing staff, and finance team members.
• Strong organizational skills, attention to detail, and follow-through.
• Business degree or equivalent experience.

Preferred Experience

• Prior experience in a law firm or legal services environment.
• Familiarity with legal billing systems, matter-based billing, or professional services billing structures.
• Experience handling complex client payment situations or large-balance accounts.

Benefits

FBFK offers a competitive benefits package, which may include medical, dental, vision, paid time off, retirement plan participation, and other firm-sponsored benefits, subject to applicable plan terms and eligibility requirements.

Equal Employment Opportunity

FBFK is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, reproductive health decision-making, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation

FBFK provides reasonable accommodation to qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances, as required by applicable law. If you require reasonable accommodation during the application or hiring process, please contact [email protected]

Employment Status

This position is intended to be classified as exempt under applicable wage and hour laws. Final classification will be determined based on job duties, compensation structure, and applicable legal requirements.

Work Location / Schedule

This position is based at FBFK’s Plano HQ. Regular and reliable attendance is an essential function of this role.