Sr Charge Master Analyst - Remote
Cooper Norcross University Hospital · Camden, NJ, US ·
- Seniority
- Senior
- Experience
- 5+ years
About Us
Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.
Short Description
The Senior Chargemaster Analyst position requires a healthcare clinical or coding certification, college degree, with significant healthcare experience. Responsibilities include:
- Oversee Chargemaster maintenance for CUH to ensure proper revenue generation and reimbursement, improvement to all aspects of revenue cycle operation (coding, charge capture, and work processes), while maintaining compliance with third party and government requirements
- Manages processes for quarterly and annual CDM updates including tracking, review, analysis, departmental communication, soliciting internal responses, formatting changes to the CDM.
- Helps analyze and identify root causes for charge edits, claim edits, denials relative to chargemaster settings. Develops and documents options for further discussion and implementation
- Works in coordination with Revenue Integrity staff as problems are discovered to help strategize changes needed in workflows, IT systems, interfaces due to CDM settings
- Implements charge strategy, coding, workflow, corrections and facilitates rebilling as necessary for the resolution of compliance, reimbursement or denial issues
- Develops anticipatory measures and solutions in response to patterns discovered through audit, analysis, review with department users
- Communicates, helps to develop, and conducts education to various departments regarding charging, coding, and billing errors that are identified
- Participates in internal and external audits focused on charge capture or CDM issues
- Capable of using spreadsheets, various billing and clinical source documents, Epic system, and other analytic tools to prepare and present investigative results.
- Understands coding/ HCC and billing requirements to ensure compliance with all governmental and contractual obligations.
- Prepares and maintains a variety of communications, tip sheets, reports, and records while ensuring confidentiality of financial and medical records.
- Advises and instructs providers, department managers, end users regarding billing and documentation policies, procedures and regulations; interacts with Cooper University Health Care staff regarding incorrect charging, conflicting coding, ambiguous documentation, obtaining clarification of same and educate in regard to changes and measuring compliance.
Experience Required
- 5-7 years of healthcare experience with knowledge of hospital operations & payment systems. Prefer experience in Charge Description Master (CDM), coding, billing, clinical area.
- Understanding of CDM methodology and various coding systems used in healthcare, financial management and reporting.
- Understanding of healthcare computer software including EMR, billing systems, CDM tools such as Craneware or Code Correct
- Proven ability to strategize, communicate, develop, and conduct education to various staff levels regarding workflow, billing, charging, and coding errors that are identified.
- Able to review, analyze, prioritize various healthcare regulatory bulletins, websites, quarterly updates for communication to the hospital facility
Education Requirements
- Healthcare certification program - CPC, RHIT, or other healthcare clinical certification (Radiology, Respiratory Therapy, etc.)
- College degree, will consider significant work experience in exchange