Sr Business Process Analyst

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are seeking a detail-oriented and analytical Business Analyst to join our dynamic team. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance operational efficiency. The Business Analyst will work closely with stakeholders to gather requirements, document processes, and support the implementation of solutions that align with our business objectives.

• Requirements Gathering: Collaborate with stakeholders to understand their needs and gather detailed business requirements.

• Process Analysis: Analyze current business processes and workflows to identify inefficiencies and areas for improvement.

• Solution Development: Develop and propose solutions that address business needs and improve operational efficiency.

• Documentation: Create clear and concise documentation, including business requirements, process maps, and user stories.

• Data Analysis: Utilize data analysis techniques to interpret business data and provide actionable insights.

• Project Support: Assist in the planning, execution, and monitoring of projects to ensure successful delivery.

• Stakeholder Communication: Maintain effective communication with stakeholders to manage expectations and provide updates on project progress.

• Testing and Validation: Support the testing and validation of new systems and processes to ensure they meet business requirements.

• Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficiency in business analysis tools and methodologies.

• Experience with data analysis and visualization tools (e.g., Excel, Power BI)

• SQL Experience

• Ability to work independently and as part of a team.

• Strong attention to detail and organizational skills.

• Mandatory hands-on experience with SQL scripting for reporting and data analysis.

• Experience developing and maintaining reports that are refreshed directly from databases.

• Strong analytical skills, with the ability to translate business requirements into reliable, data-driven solutions.

• Demonstrated experience analyzing, documenting, and improving business processes.

• Experience with Power BI is a strong advantage.

• Solid experience as a Business Analyst, Business Process Analyst, or in a similar role.

• Experience in Payroll, Finance or Accountancy field or any related experience

• Certification in Business Analysis (e.g., CBAP, CCBA).

• Familiarity with project management methodologies (e.g., Agile, Scrum).

• Basic coding knowledge will be an advantage

• 25 to 28 days of annual leave;

• Medical coverage provided by Bulstrad for you and your dependents;

• Life, AD&D, Disability & critical illness coverage provided by DZI;

• Meal vouchers provided by Edenred – EUR 95 per month;

• Employee Assistance Programs available 24/7;

• Global Tuition Reimbursement program – up to EUR 3 425 per year;

• Fertility support – up to EUR 6 525 per year;

• Adoption assistance;

• Business travel insurance;

• U choose program – EUR 275 every quarter to be spent on eligible items.

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]

The pay range for this position is €24,900 to €33,550 gross annual. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at