Verizon Communications · Basking Ridge, New Jersey ·
Manage the reporting intake funnel for Verizon's Indirect Agent channel, translating business needs into technical requirements, coordinating across stakeholders via JIRA, and improving data accessibility with tools like Looker and Tableau.
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You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing...
The Sr Analyst - Reporting Enablement role will act as a primary point of contact for Indirect Agent channel reporting needs, focusing on streamlining data requests and ensuring seamless communication between stakeholders and technical teams. You will be responsible for translating business needs into actionable technical requirements, managing the lifecycle of reporting requests, and facilitating feedback loops to improve data accessibility and quality.
Key responsibilities:
Facilitate reporting intake funnel management, requirement gathering sessions, and manage the end-to-end Jira ticket submission process.
Interface with Indirect Sales & Operations, Finance, Data Science, Go to Market, Legal, Learning & Development, and Indirect Channel Agents to ensure key stakeholder needs are met.
Work closely with Data Science on prioritization and delivery of channel reporting needs.
Collect and synthesize feedback from HQ and Regional teams to drive continuous improvement in reporting tools.
Handle communications and manage resources related to reporting initiatives and project updates.
Process and track access requests for reporting systems to ensure timely data availability.
Create and maintain executive-appropriate presentations to communicate reporting enhancement roadmaps.
Provide ongoing reporting support by addressing front-end user questions, troubleshooting issues, and partnering with the appropriate teams on resolution.
In this role, you'll have a defined work location and assigned office days
What we’re looking for...
You are a skilled project organizer who excels at managing the intake funnel from submission to delivery. You thrive on orchestrating the flow of complex data requests, adeptly prioritizing incoming needs and managing backlogs to ensure streamlined execution. With a methodical approach to the request lifecycle, you drive initiatives from concept to completion while maintaining transparent communication with stakeholders. Your strength lies in your ability to manage timelines and cross-functional dependencies, ensuring project success through clear status reporting and the flexibility to pivot as organizational priorities shift.
You’ll need to have:
Bachelor's degree or four or more years of work experience.
Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
Experience in sales, operations, marketing, or business analytics experience.
Experience with developing executive-level deliverables (VP/SVP level).
Experience managing large complex projects involving multiple work streams and stakeholders.
Even better if you have one or more of the following:
A degree.
Experience presenting to peers and leadership.
Proven leadership skills and the ability to effectively influence others.
Strong attention to detail and meeting deadlines.
Demonstrated proactive approach focused on finding opportunities to improve the business.
Demonstrated analytical, problem-solving and decision-making skills.
Knowledge of indirect channel sales.
Experience with multiple reporting systems and tools (JIRA, Looker, Tableau).
Certification in PMP and/or MSP.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $58,000.00 - $105,000.00.