Sr. Analyst - Business Data Services 4A

Sr. Analyst - Business Data Services

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• Execute day to day Master data management activities

• Act as the SME in the Master data management activities

• Expertise in create and modify the Material and Vendor master

• Provide daily and weekly report on master data, accountable for the quality and accuracy

• Train and mentor other team members to ensure seamless delivery

• Ensure data quality for deliverable is met and all metrics adhered

• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyze and facilitate resolution of issues

• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met

• Highlight lesson learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation

• Ensure that all the feedback and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy

• Ensuring that data governance responsibilities are clearly defined, valuating the role's impact on data quality and compliance.

• Plan & support Transitions and ensure “First Time Right”

• Ensure that all the reports are maintained and cleared on time

• Highlight and take appropriate help from the Lead on SOP deviations or issues

• Effective communication between business teams and internal teams.

• Comprehend incoming and outgoing data flows for SAP ECC master data

• Raise incident tickets to the relevant helpdesks when there is an issue

• Participate in idea generation and improvement activities

• Update /maintain SOP

• Take signoff on SOP from client as per agreed timelines

• Support special projects as needed

• Optimize internal processes by contribution of ideas

• Ensure to support new ways of working, technology and process updates and Complete UAT to ensure that systems and process work as expected.

• Understanding the supplier landscape, project management environment, and retail technical landscape.

Qualifications we seek in you!

Minimum Qualifications

• Experience – Relevant Experience

• Education: Bachelor’s degree

• Good Working Knowledge and hands on in SAP S4 HANA /ECC

• A high degree of motivation, excellent analytical and conceptual skills and a results and customer-oriented style of working describe you

• You possess strong communication skills and a good sense of responsibility

• Team player with strong analytical, cooperation and communication skills

• Self-Motivated

• Enjoyment working in a dynamic team

• Very good English language skills

• Flexible with Shift timings

• Should have good knowledge of Material master data requirements

Preferred Qualifications/ Skills

• Have a continuous improvement mind set and support improvement projects from data perspective

• Retail, FMCG or related industry experience

• Advanced use of MS Office (Excel, PowerPoint, Word)

• Great at communication, collaboration

• Flexible, organized, multi- task team player

• Analytical, Problem Solving, Excel, Good Communication, able to work individually

• Work with business units and process experts to resolve master data issues

• High Energy level

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Microsoft Certified: Azure Data Engineer Associate - MicrosoftMicrosoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, Tableau Desktop Specialist - EdurekaEdureka

Required Skills

Master Data Management (MDM), Microsoft Excel, SAP Knowledge

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Business Data Services

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.