Sports Sales Advisor - Full-time (Tsuen Wan Store)

Your Purpose

As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver.

What You’ll Be Doing

• Understand user needs and offer personalized sport advice
• Manage layout, stock, pricing, and display in your sport zone
• Handle Click & Collect, Buyback, Rental and other omnichannel offers
• Monitor and adjust KPIs (sales, NPS, layout score, shrinkage)
• Work closely with your teammates during store operations (replenishment, delivery, etc.)
• Solve user issues proactively and escalate when needed
• Be a Decathlon ambassador — online and offline!

Requirements

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

Why Join Us?

We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate:

• Performance Bonus based on your team’s results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday, Wedding allowance, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Make Sport Your Everyday Job

If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!