Sorting Hub Manager

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do:

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Sorting Hub Manager

Job Summary
The Sorting Hub Manager will oversee and optimize the daily operations of a JD.com sorting hub, ensuring efficient and accurate processing of packages to meet delivery deadlines and uphold service quality standards.

Job Responsibilities
* Manage and lead all aspects of sorting hub operations, including inbound receiving, outbound dispatch, package sorting, and inventory management.
* Develop, implement, and monitor operational procedures to maximize efficiency, reduce costs, and improve service levels.
* Lead, mentor, and develop a team of sorting hub supervisors and operators, fostering a high-performance culture and ensuring compliance with company policies and safety regulations.
* Monitor key performance indicators (KPIs) such as sorting accuracy, throughput, on-time performance, and labor utilization, taking corrective actions as needed.
* Collaborate with other departments, including transportation, warehousing, and customer service, to ensure seamless end-to-end logistics operations.
* Identify and implement process improvements and technological advancements to enhance sorting efficiency and capacity.
* Ensure strict adherence to safety protocols and maintain a clean, organized, and safe working environment.
* Manage equipment maintenance and resource allocation to ensure optimal hub functionality.
* Prepare and present operational reports to senior management, highlighting performance, challenges, and proposed solutions.

Job Qualifications
* Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
* Minimum of 5-7 years of experience in logistics or warehouse operations, with at least 3 years in a managerial or supervisory role within a sorting or distribution center.
* Proven track record of optimizing operational processes and managing large teams in a fast-paced environment.
* Strong understanding of sorting technologies, warehouse management systems (WMS), and logistics software.
* Excellent leadership, communication, and interpersonal skills with the ability to motivate and develop staff.
* Demonstrated ability to analyze data, identify trends, and make data-driven decisions.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
* Flexibility to work varied shifts, including evenings, weekends, and holidays, as required by operational needs.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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Take the next step in your career, apply now and explore the opportunities we have to offer.