SONY Kumamoto Field Service Engineer

Summary:

As a Field Service Engineer (FSE) for ASML semiconductor lithography equipment, you will provide comprehensive support to customers, including operational equipment assistance, performance monitoring, and repairs/maintenance across mechanical, pneumatic, electrical, and optical systems.

Responsibilities:

Deliver first-line support for equipment operation and troubleshooting.

Perform repairs, servicing, and preventive maintenance on ASML systems.

Monitor system performance and ensure compliance with customer commitments.

Escalate complex issues to higher-level support promptly to maintain agreed performance standards.

Provide on-site support under a 24/7 coverage model.

Spend more than 60% of working time inside a cleanroom environment handling mechanical and electrical components.

Work flexibly and accept shift schedules (12-hour shifts, day or night) as required.

Be available for on-call support outside regular working hours, including nights, weekends, and holidays.

Requirements:

Ability to work in a cleanroom environment for extended periods.

Strong mechanical and electrical troubleshooting skills.

Flexibility to work shifts and respond to on-call duties.

Ability to communicate(Japanese) effectively with customers

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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