JOB SUMMARY
This is a fixed-term contract for a hands-on technical integration role within the IT team, focused on delivering a strategic customer data platform acting as a central customer repository. The role will play a key part in the technical design, integration architecture, API connectivity, troubleshooting, and successful implementation of multiple connected retail systems.
Working closely with business stakeholders and third-party implementation partners, the role will define technical requirements, validate business needs, assure solution design, resolve integration challenges, and ensure robust end-to-end system operation.
Following delivery of the core customer repository, the role will lead the technical integration of additional customer-facing systems, driving seamless data exchange, authentication, loyalty, and personalisation capabilities across the technology landscape.
QUALIFICATIONS & EXPERIENCE
- Strong hands-on experience in system integration, API development, and database technologies.
- Proven track record in project engineering or technical delivery roles within IT environments.
- Ability to translate business requirements into technical solutions and oversee implementation.
- Excellent problem-solving and analytical skills, with attention to detail.
- Strong communication and stakeholder management skills, including working with external vendors.
- Proactive, action-driven, and comfortable in a fast-paced environment.
- 5+ years experience of System Integration as part of technology projects
- Helpful but not essential to have experience with customer data platforms, loyalty systems, or personalisation engines.
- Working knowledge of Microsoft Azure, M365, and modern API frameworks.
- Familiarity with data security standards and GDPR compliance.
- Desirable to have a degree-level qualification in IT or related discipline and project management certifications (Prince2 / Agile).