Solutions Engineer, Wireless
T-Mobile · Frisco, Texas ·
- Work mode
- Remote
- Employment
- Full time
- Category
- Solutions engineering
- Experience
- 1+ years
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth.Remote Work & Territory Alignment: This is a remote position aligned to a specific business market or territory. To effectively support our sales teams and customers, candidates should reside within or in reasonable proximity to the primary market or territory they will support. Location expectations will be based on business coverage needs and may include regular travel within the assigned territory. In general, assigned territory would be around the Frisco, Dallas Ft Worth, Austin, and San Antonio metro areas, and candidates near those metro areas will be preferred.
Job Responsibilities
- Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 1–9 employees)
- Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting solution features, benefits, and ROI
- Assist with in-building coverage requests to improve network accessibility
- Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
- Ability to travel 25-50% of the time.
- Perform other duties and projects as assigned by business management as needed
Education and Work Experience
- Bachelor's degree plus 3 years of related work experience
OR an advanced degree with 1 year of related work experience
OR combination of education and experience deemed equivalent (Required) - 3+ years of experience in telecommunications, solutions consulting, or engineering roles with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment. (Required)
- Experience supporting wireless business sales teams (SMB, ENT, or GOV) (Preferred)
Knowledge, Skills, and Abilities
- Communication (Required)
- Customer Needs Identification (Required)
- Product Knowledge (Required)
- Project Management (Required)
- Business Sales (Required)
- Solution Consultation (Required)
- Technical Demonstrations (Required)
- Technical Presentations (Required)
- Technical Training (Required)
- Wireless Networks (Required)
- At least 18 years of age
- Legally authorized to work in the United States
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .
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