Solutions Engineer
formal · San Francisco ·
- Work mode
- Hybrid
- Employment
- Full time
- Category
- Solutions engineering
formal · San Francisco ·
Formal is data security platform designed to help teams understand and control their data on autopilot.
We're building a modern protocol-aware reverse-proxy for datastores and APIs that helps organizations understand their data in real-time. This allows teams to see how sensitive data is stored, consumed, and used in order to enforce least privilege through masking, filtering, or anonymization policies.
We are trusted by leading companies such as Ramp, Gusto, Notion to solve problems across data security and compliance, data quality management, and infrastructure access.
Formal is backed by top-tiers VCs including Thrive Capital and Y Combinator with angel investors that include executives and founders from Datadog, Clickhouse, Plaid, and Vanta.
Formal is on a mission to build the best engineering team and we're looking for people who want to make outsized impact on shaping the product and building the company.
We're looking for a Solutions Engineer who will partner closely with our customers and prospects to deeply understand their infrastructure and workflows, guide technical evaluations, and ensure successful deployments and ongoing value.
This is a hybrid role that blends strong technical acumen with customer-facing empathy. You’ll collaborate with engineering, product, and GTM teams to solve complex customer problems and influence the roadmap based on real-world needs.
If you're someone who loves diving into technical architecture, explaining complex topics clearly, and helping teams adopt powerful products, this role is for you.
Act as the technical point of contact for prospects and customers during onboarding, pilots, and expansions
Lead deep technical conversations with engineering, security, and data teams at modern companies
Design and deliver customized solution architectures that demonstrate the value of Formal's platform
Work closely with engineering to prioritize and scope technical requests or integrations
Build internal tooling, scripts, or resources to accelerate onboarding and repeatability
Develop and maintain deep expertise in Formal’s product, data protocols, and adjacent ecosystem (e.g., Postgres, Kafka, S3, Snowflake)
Gather feedback and relay customer insights to product and engineering to help shape the roadmad
Experience in a solutions engineering, sales engineering, or implementation engineering role at a developer-facing company
Strong technical background — you’ve written production code, debugged systems, or run infrastructure before
Ability to clearly explain complex concepts to both technical and non-technical audiences
Familiarity with cloud platforms (AWS, GCP, Azure) and modern infrastructure tools
Comfort working across a variety of systems, APIs, and data protocols (e.g., Postgres, Kafka, MySQL, Snowflake, S3)
A collaborative mindset and a high sense of ownership — you're proactive and love solving problems hands-on
Excellent verbal and written communication skills
You have worked in a fast, high-growth startup environment before
You have experience using tools like Temporal and Render
You have extensive knowledge of datastore protocols (Postgres, S3, Kafka)
This role offers cash compensation and a stock options grant.
The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, and business requirements.
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
Flexible PTO