Solutions Consultant I

Company Description

Serasa Experian is the first and largest Datatech in Brazil. We are a leader in intelligence solutions for risk and opportunity analysis, focusing on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and the best talent, we transform the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper.

We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.

Job Description

Job Description

What will your day-to-day look like?

• Mapping and defining the tagging strategy, ensuring efficient tracking aligned with business objectives.
• Analyzing the customer journey, identifying optimization opportunities, friction points, and insights for the evolution of the digital experience.
• Monitoring and interpreting digital performance metrics, such as conversion, engagement, and retention.
• Using Adobe Analytics for analyzing behavior and performance of digital channels.
• Operating Datadog for technical monitoring and correlation with usage and experience data.
• Manipulating large volumes of data with BigQuery and developing complex analyses with advanced SQL.
• Identifying business opportunities based on data.
• Defining and tracking KPIs to measure business impact.

What we are looking for in you:

• Analytical and strategic thinking, with the ability to turn data into practical decisions.
• Proactive, always seeking product, journey, and flow improvements that contribute to business evolution and customer experience.
• Focus on impact, with an understanding of the role of data in the evolution of product, technology, and user experience.
• Active collaboration with product, technology, and UX teams, contributing with analyses that guide strategic decisions and continuous improvements.

Qualifications

Qualifications

• Adobe Analytics
• Tagging

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and companies, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.

We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here