Customer-facing pre-sales technical role at AWS in Hong Kong: the Solutions Architect works daily with customers (developers through CxOs) to design cloud-native architectures on AWS, run demos, training and architecture reviews, and support the sales pipeline. Requires broad tech skills across infrastructure, security, DevOps, databases, analytics and AI/ML, with depth in 2-3 areas.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
We are hiring a Solutions Architect to work with customers across multiple industries. Solutions Architects engage with customers to understand their business drivers, assess application portfolios, and design reliable and cost-effective cloud-native architectures. As a Solutions Architect, you will partner with several AWS teams to create solutions that address business problems and accelerate the adoption of AWS services.
You should enjoy thinking strategically about business, products, and technical challenges. We are looking for candidates who are comfortable at the intersection of technology and business. The Solutions Architect is a technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, data analytics, AI/ML, Generative AI, Agentic AI) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical for our customers’ successful use of AWS. The Solutions Architect will spend most of their day interacting with several customer stakeholders, including Developers, Engineers, Directors, and CxOs.
Key job responsibilities
- In partnership with the Business Development team on daily basis, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS
- As a key member of the solutions architecture team, ensure success in building, migrating and modernizing applications, software and services on the AWS platform
- Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
- Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS (i.e Dev Days or Immersion Days)
- Capture and share best-practice knowledge amongst the AWS Solutions Architect community
- Contribute to AWS customer-facing publications such as white papers
- Act as a technical liaison between customers, Service Teams and Support
A day in the life
Daily work: Architecture reviews, customer discovery calls, technical demos, opportunity pipeline support (with BD/AM partners), and content creation (blogs, whitepapers).
Internal stakeholders: BD/AMs (paired account partners), SA Manager, Specialist SAs, ProServe, Product teams, CSMs/TAMs.
Customers: SMB, Enterprise, and Digital Native businesses — engaging CTOs, engineering leads, and DevOps teams.
Problems solved: Cloud migration, cost optimisation, GenAI adoption, compliance architecture, and competitive displacement — while feeding customer signals back to AWS product teams.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.