Solutions Architect - Lead

Key Responsibilities

Technical Pre-Sales Support

• Act as the technical subject matter expert for HPE solutions, including Servers, Storage, Networking, Hyperconverged Infrastructure, Hybrid Cloud, and Data Center solutions.
• Support the sales team in qualifying opportunities and addressing customer technical requirements.
• Conduct solution presentations, product demonstrations, workshops, and technical discussions for partners and end customers.
• Develop solution architectures, bill of materials (BOMs), and technical proposals.

Solution Design & Consulting

• Assess customer environments and recommend appropriate HPE solutions.
• Design end-to-end infrastructure solutions aligned with customer business objectives.
• Provide sizing, configuration, and architecture recommendations.
• Assist in preparing RFP, RFQ, and RFI responses.

Partner Enablement

• Support channel partners with technical training and solution positioning.
• Conduct partner enablement sessions on HPE products, tools, and technologies.
• Collaborate with HPE technical teams to stay updated on product roadmaps and new offerings.

Business Development Support

• Work closely with HPE Business Managers and Account Managers to identify new opportunities.
• Assist in creating proof-of-concepts (POCs) and pilot deployments.
• Drive adoption of strategic HPE solutions and initiatives.
• Support demand generation events, webinars, and customer engagements.

Vendor & Internal Collaboration

• Engage with HPE technical teams for complex solution designs and escalations.
• Coordinate with sales, operations, services, and support teams to ensure seamless project execution.
• Maintain strong relationships with HPE stakeholders and channel partners.

Required Qualifications

• Bachelor's degree in engineering, Information Technology, Computer Science, or related field.
• 4-8 years of experience in IT infrastructure pre-sales, solution architecture, or technical consulting.
• Strong knowledge of enterprise data center technologies.
• Experience with HPE product portfolio and solutions.
• Excellent presentation, communication, and customer-facing skills.

Preferred Qualifications

• HPE ASE (Accredited Solutions Expert) or ATP certifications.
• Knowledge of virtualization technologies (VMware, Hyper-V).
• Experience with Hybrid Cloud, Backup, Disaster Recovery, and Data Protection solutions.
• Familiarity with networking, storage, and server technologies.

Technical Skills

Compute

• HPE ProLiant Servers
• HPE Synergy
• HPE BladeSystems

Storage

• HPE Alletra
• HPE Nimble Storage
• HPE StoreOnce
• SAN and NAS Technologies

Networking

• HPE Aruba Networking
• Switching and Wireless Solutions

Cloud & Virtualization

• VMware vSphere
• Microsoft Hyper-V
• Hybrid Cloud Solutions
• Containers and Kubernetes (preferred)

Soft Skills

• Solution Selling
• Customer Relationship Management
• Technical Presentation Skills
• Stakeholder Management
• Problem Solving and Troubleshooting
• Time Management
• Team Collaboration

Key Performance Indicators (KPIs)

• Technical Win Rate
• Revenue Influenced
• Solution Design Accuracy
• POC Conversion Rate
• Partner Enablement Metrics
• Customer Satisfaction Scores
• Certification and Technical Readiness
• Response Time for Technical Support Requests

Experience Range: 4-8 Years
Designation: Pre-Sales Engineer / Senior Pre-Sales Engineer